Division Transfer Center AVP — Strategy & Growth

HCA Healthcare; Brentwood (TN); On-site; USD 180,000 - 280,000; Full time

Benefits offered by this job

401(k) Match

Education support

Employee Stock Purchase Plan

Tuition assistance

Dependent scholarships

Job summary

HCA HealthOne in Nashville, Tennessee seeks a Division Service Line AVP Transfer Center to drive division-wide transfer center strategy, collaborating with hospital leaders, physicians, and service line stakeholders. The role emphasizes analytics, growth opportunities, and enterprise-wide program development.

Responsibilities include optimizing transfer and intake processes, leading new programs such as centralized patient placement and BH ARC, and influencing change in a matrix organization

Qualifications

• 3-7 years relevant work experience required.
• Demonstrated leadership across multiple stakeholders; including development and implementation of the strategic direction.
• Proven leadership competency in driving alignment with customer needs, financial outcomes, strategic vision and execution, marketing initiatives, and continuous improvement skills.
• Must have a proven track record of success in creating and executing on strategic growth strategies.
• Knowledge of metrics used to measure quality and efficiency of care and services in transfer/transport center operations.
• Knowledge of governmental regulations, nursing practice regulations, EMTALA and compliance requirements related to the provision of transfer/transport services.
• Participative leadership style and an ability to work in and leverage a matrix environment.
• Excellent interpersonal skills with an ability to work effectively with diverse groups of people, including Corporate/Division leadership, transfer leadership, IT and clinical staff, physicians, and external vendors.
• Independent, driven, self-motivated, and passionate with an exceptional work ethic, executive presence, integrity and presentation skills.
• Ability to work well under pressure on concurrent multidisciplinary projects.
• Excellent attention to detail and creative problem solving abilities.
• Expert knowledge of various external market forces affecting transfer centers.
• High level of strategic acumen, with strong analytical skills and ability to solve problems in a timely basis.
• Proven ability to influence change without direct reporting authority.

Responsibilities

• Promote volume growth and competitive advantage through differentiation strategies and adoption of centralized patient placement, BH ARC, and transport.
• Identify and communicate business opportunities to division/hospital leaders using transfer center analytics; guide growth initiatives.
• Analyze all aspects of transfer and patient intake processes for improvement opportunities and design operational changes.
• Collaborate with division and hospital management to resolve issues hindering patient care and growth.
• Coordinate with division emergency preparedness and support evacuation efforts when needed.
• Present transfer center strategic materials and initiative updates at corporate, division, and key stakeholder meetings.
• Liaise with vendors providing transfer/transport services regarding goals and objectives.
• Lead development of local transfer center strategic plans and new programs/services.
• Identify physician engagement needs and promote involvement across leadership levels.
• Develop recommendations for capacity management and patient throughput related to transfers.
• Provide recommendations regarding marketing plans, partnerships and affiliations.

Skills

3-7 years relevant work experience

Demonstrated leadership

Strategic growth leadership

Education

Bachelor's degree

Job description

HCA HealthOne in Nashville, Tennessee seeks a Division Service Line AVP Transfer Center to drive division-wide transfer center strategy, collaborating with hospital leaders, physicians, and service line stakeholders. The role emphasizes analytics, growth opportunities, and enterprise-wide program development.

Responsibilities include optimizing transfer and intake processes, leading new programs such as centralized patient placement and BH ARC, and influencing change in a matrix organization