Division Operations & Student Support Specialist

NWACC; Minnesota; On-site; USD 39,000 - 46,000; Full time

Job summary

NorthWest Arkansas Community College (NWACC) is seeking a Senior Administrative Specialist to support the Dean of Business and Computer Information Systems and provide frontline constituent assistance, coordinating office activities and compiling special reports for administration.

The role requires maintaining confidential information, scheduling and budget tasks, and using Workday, Ad Astra, Excel, and related systems. An associate degree plus related experience is preferred for consideration.

Qualifications

• Associate degree and one year of related administrative, business management, or office support experience.

Responsibilities

• Manage day-to-day division office operations for the Dean, including faculty relations, constituent communication, external partnerships, and coordination with local, state, and national organizations
• Coordinate the Dean’s meetings, communications, correspondence, and administrative support needs while handling confidential information with tact, discretion, and compliance with applicable College policies and FERPA regulations
• Coordinate division course scheduling processes, including faculty load and compensation records, room scheduling, schedule entry, schedule changes, cancellations, and related updates in Workday, Ad Astra, and other College systems
• Maintain division operational processes and records, including timesheets, work orders, supply orders, purchase orders, book orders, grade books, degree plans, budget records, meeting records, and correspondence with outside entities
• Serve as a liaison for the division by providing information and assistance to students, faculty, staff, community organizations, governmental agencies, contractors, vendors, and other constituents regarding College programs, schedules, procedures, and requirements
• Prepare, track, and report budget information, including monthly budget reports and related financial documentation to support division operations
• Organize and maintain work files, reports, and division information using Excel, Word, Workday, Ad Astra, and other College software and database management systems
• Collaborate with administrative staff, campus clubs and organizations, committees, and division personnel on projects, student support activities, and other assigned initiatives
• Prioritize daily workflow, manage multiple projects, oversee assigned staff or work-study students, perform clerical support tasks
• Additional duties may be assigned as necessary to support the goals and objectives of the department and college

Skills

Effective communication

Confidentiality & discretion

Multitasking & prioritization

Education

Associate degree

Tools

Workday

Ad Astra

Excel

Word

Job description

NorthWest Arkansas Community College (NWACC) is seeking a Senior Administrative Specialist to support the Dean of Business and Computer Information Systems and provide frontline constituent assistance, coordinating office activities and compiling special reports for administration.

The role requires maintaining confidential information, scheduling and budget tasks, and using Workday, Ad Astra, Excel, and related systems. An associate degree plus related experience is preferred for consideration.