Division Director Operations (District Manager)

Advance America, Cash Advance Centers, Inc.; St. Louis (MO); On-site; USD 80,000 - 100,000; Full time

Job summary

A leading financial services company is seeking a Division Director Operations to oversee multiple locations, ensuring compliance and operational excellence. The role involves financial management, sales leadership, and team development. Ideal candidates will have significant operational experience and a strong leadership background. This position requires extensive travel and offers a dynamic work environment.

Qualifications

• 3-5 years related experience required.
• Significant operational experience in a multi-site setting.

Responsibilities

• Manage financial goals and improve profit margins.
• Provide direction and guidance in operations and sales leadership.
• Conduct competitive market analysis and develop strategies.

Skills

Leadership

Sales Leadership

Coaching

Compliance

Education

College degree in business

Tools

Microsoft Word

Excel

Job description

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Division Director Operations (District Manager)

Address :3861 Lemay Ferry Rd.,Saint Louis,Missouri,United States -63125

Bi-Lingual Spanish is a plus!!

Since 1997, Advance America has helped millions of hardworking people with a variety of personalized financial solutions. We are a nationally recognized, fully licensed financial services company with over 800 locations and online lending services.

We are currently seeking highly-skilled, career-oriented individuals ready to be part of a growing company!

We offer:

Provide direction and accountability of Division, in line with overall company strategy and goals. This includes P&L management, sales leadership, vision, coaching and development of branch management teams. Manage performance, compliance, collections, recruitment and hiring. Develop strategies to achieve financial, service, collections, and growth goals.

Job Responsibility

Operations : Communicate the Company’s vision and strategies to all team members. Establish and communicate division goals and objectives.

• Manage financial goals. Use analytics to assess ways to improve financial position. Review operational standing of Division to identify areas of opportunity for increased profit margin.
• Provide direction and guidance in all aspects of operations and sales leadership. Ensure that procedures outlining banking, collections, audits, and other company policies are followed daily and that standards are being met. Ensure compliance with federal, state, and local law, as well as guide Branch Teams in conjunction with Operational Quality Specialists on identifying and mitigating compliance concerns.
• Work with Director of Operations to determine appropriate locations for branches and maintain the corporate appearance and maintenance requirements for each location. Actively participate in analysis for future locations, relocation options and closures in conjunction with the Director of Operations.
• Provide Sales Leadership and Coaching to Branch Teams.

Marketing : Conduct competitive market analysis and develop strategies to increase total market share and active customer accounts. Work with Field Marketing Managers and Corporate Marketing to maintain on-going marketing campaigns for the Division and evaluate each branch tracking sheet to ensure effectiveness.

Job Responsibilities Cont.

Leadership : Recognize and develop skills and abilities of the branch team members in order to achieve objectives and provide effective leadership for each branch. Provide direction for divisional approach and practices of employee management, such as recruiting, hiring, training and retention. Responsible for growth and development as well as coaching, evaluating and terminations of branch teams.

• Provide Leadership on sales, coaching and development of team and overall profitability and growth.
• Routinely visit branches to assess quality of operations and team members.
• Collaborate with other Division Directors and Director of Operations to help build a healthy, strong, future-facing Division.

Compliance: Work with leadership to ensure that all federal, state, and local laws are followed including company best practices and policies. Collaborate with Operational Quality Specialists to observe and detect potential risks for non-compliance.

Education Required

College degree in business related field or equivalent experience.

Experience Required

3-5 years related experience.

Knowledge Required

Significant operational experience in a multi-site setting, with exemplary results solving customer and operational issues, as well as successful P&L management. 3-5 years of leadership experience, including sales leadership and managing multiple locations . Ability to coach and develop others, including seasoned leaders. Ability to understand and ensure compliance with policies, procedures, and laws governing our industry/business and products. Ability to develop and maintain business relationships at all levels of the organization, both internally and externally. Strong working knowledge of Microsoft Word and Excel is required.

Physical Requirements

Standing/sitting for long periods of time; occasional lifting less than 10 lbs.; driving and having access during the workday to an insured and reliable transportation in order to complete tasks and providing staffing coverage; exposure to outdoors limited to elements that the ordinary person would be exposed to at that time; typing; ability to travel to be physically present at and complete the physical requirements.

Customer Commitment

Vision-Driven

Action-Oriented

Building Effective Teams

Purpose-Driven

OKR

Leadership

Navigating Organizations

Travel

Extensive travel; over 50%

Attire

Business Casual or Advance America logo apparel (as required by company standards)

Other

Must be eligible to work in the USA, and able to successfully complete all post offer screens, including a criminal background check, MVR, credit check where required by state law, and reference check. Regular and punctual attendance is required. Must be available from 8:00AM to 8:00PM Monday through Saturday.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.