Division Director Nurse Leader Support

HCA Healthcare; San Antonio (TX); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Medical benefits

401(k) with match

Tuition assistance

Dependent scholarships

Life insurance

Job summary

HCA Healthcare is seeking a Division Director of Nurse Leader Support to mentor and coach unit nurse leaders, helping balance patient experience with fiscal, operational, people management, quality and safety priorities.

Minimum 3 years in healthcare leadership, a Texas RN license, and a Bachelor’s degree are required; a Master’s degree and CPXP certification (or plan to obtain within 6 months) are highly preferred.

Qualifications

• Minimum of 3 years in healthcare leadership.
• Leadership experience in coaching, education, and/or project/program management is highly desired.
• Texas RN license is required.

Responsibilities

• Mentor and coach unit nurse leaders, identify development needs.
• Coordinate and provide periodic group activities for development and boot-camp activities.
• Identify improvement themes and present solutions to division and hospital leadership.
• Utilize evidence-based practices and lead initiatives affecting patient experience and safety.

Skills

Healthcare leadership

Coaching

Education

Project management

Education

Bachelor’s degree

Master’s degree

Job description

Job Summary And Qualifications

The Division Director of Nurse Leader Support is responsible for mentoring and coaching new, inexperienced or under-performing unit nursing leaders. The primary goal of this position is to facilitate the execution of one of the highest nurse leader priorities of the patient experience by acclimating and coaching nurse leaders to balance priorities of fiscal responsibility, operations, people management, quality, safety, and patient experience. This position demonstrates a high degree of responsibility, accountability and autonomy.

Essential Job Functions

• Works collaboratively with Division and hospital leadership to identify development needs for unit nursing leadership.
• Provides mentoring and coaching to new, inexperienced or under-performing unit nurse leaders.
• Makes recommendations for sustained or improved performance.
• Coordinates and provides periodic group activities for support, mentoring and boot-camp activities.
• Identifies improvement themes and works to create solutions for the division and elevates to the enterprise leadership as needed.
• Part of division patient experience leadership team
• Partners closely with division nursing operations, leadership and organizational development, human resource, labor management, and quality teams
• Provides mentoring and coaching to new, inexperienced or under-performing unit nurse leaders through periodic one-to-one coaching sessions.
• Mkes recommendations for sustained or improved performance based on assessment and provides recommendations to Division and hospital leadership.
• Coordinates and provides periodic group activities for support, mentoring and boot-camp activities.
• Identifies improvement themes and works to create solutions for the division and elevates to the enterprise leadership as needed.
• Utilizes, trains, and teaches evidence based best practices, including but not limited to organizational culture/values, Employee Rounding, Nurse Leader Rounding, STAR Coaching, HCA Care Model, AIDET, No Pass Zone, Bedside Shift Report, Safety Rounding, Post Discharge Patient Call Backs, and the enterprise patient survey platform.

What qualifications you will need:

• Minimum of 3 years in healthcare leadership.
• Preferred direct oversight of clinical units.
• Leadership experience in coaching, education, and/or project/program management highly desired.
• Bachelor’s degree required
• Master’s degree preferred
• Texas RN license
• Certified Patient Experience Professional (CPXP) required, or must obtain within 6 months of hire

Benefits

Methodist Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn More About Employee Benefits

Note: Eligibility for benefits may vary by location.

HCA Healthcare (Corporate)

based in Nashville, Tennessee, supports a variety of corporate roles from business operations to administrative positions. Like our colleagues in any HCA Healthcare hospital, our corporate campus employees enjoy unparalleled resources and opportunities to reach their potential as healthcare leaders and innovators. From market rate compensation to continuing education and career advancement opportunities, every person has a solid foundation for success. Nashville is also home to our Executive Development Program, where exceptional employees are groomed to take on CNO- and COO-level roles in our hospitals. This selective program focuses on ethics, leadership and the financial and clinical knowledge required of professionals at this level of the industry.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

\"Bricks and mortar do not make a hospital. People do.\"- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.