Clinical Support Coordinator

HCA Houston Healthcare; Houston (TX); On-site; USD 72,000 - 98,000; Full time

Job summary

HCA Houston Healthcare Medical Center is seeking a Clinical Support Coordinator to mentor new graduate nurses, guide skill development, and reinforce safe, high-quality patient care. You will round on units, provide real-time coaching, and support escalation processes to strengthen clinical learning and patient outcomes.

As a trusted mentor, you will partner with unit leaders to promote accountability, safety, and teamwork, while delivering hands-on support during rapid responses and codes to

Qualifications

• ACLS and BCLS certifications required.
• Active RN license (RN) required.
• Associate degree in nursing or equivalent required.

Responsibilities

• Rounding on units to observe care, coach in real time, reinforce safe nursing practice.
• Guide new and transitioning nurses through skill development, clinical judgment, care planning, escalation processes.
• Provide hands-on support during rapid responses and codes with feedback and debriefs to reinforce learning.
• Teach and troubleshoot essential nursing skills and identify learning needs to strengthen training.
• Reinforce safety standards, regulatory expectations, and communication best practices (AIDET, Teach-Back, Narrating Care).
• Partner with unit leaders to support nurse growth, improve practice, and promote accountability and teamwork.

Skills

ACLS

BCLS

Education

Registered Nurse (RN) with license

Associate Degree

Job description

As a Clinical Support Coordinator, your voice to influence patient care is valued and empowered at every turn –whether through open, collaborative relationships with your direct manager or more formal opportunities through hospital councils and national nursing initiatives. You'll help shape decisions that elevate both patient outcomes and the future of nursing.

Job Summary And Qualifications

New nurses shape the future of patient care, and the support they receive directly impacts how well they deliver it. As a Clinical Support Coordinator, you will be a trusted clinical mentor who helps new graduate nurses and nurses moving into new specialties understand their roles, grow their clinical skills, and deliver safe, quality care. By rounding on units, guiding real-time learning, and coaching in critical moments, you will strengthen confidence, improve practice, and help care teams improve more lives in more ways.

Your responsibilities will include:

• Rounding on nursing units to observe care, provide in-the-moment coaching, and reinforce safe, quality nursing practice
• Guiding new and transitioning nurses through skill development, clinical judgment, care planning, and escalation processes
• Providing hands‑on support during rapid responses and codes, including feedback and clinical debriefs to reinforce learning
• Teaching, demonstrating, and troubleshooting essential nursing skills while identifying shared learning needs to strengthen training
• Reinforcing safety standards, regulatory expectations, and communication best practices (AIDET, Teach-Back, Narrating Care)
• Partnering with unit leaders to support nurse growth, improve practice, and foster accountability, safety, and teamwork

What qualifications you will need:

• Advanced Cardiac Life Support
• Basic Cardiac Life Support
• (RN) Registered Nurse
• Associate Degree

No Travel Required

Benefits

2 years experience Required Years of Experience

HCA Houston Healthcare Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn More About Employee Benefits

Note: Eligibility for benefits may vary by location.

HCA Houston Healthcare Medical Center is a 445+ bed acute care hospital located in the heart of central Houston, adjacent to the Medical Center and Museum District, and provides quality care for the greater Houston area. Established in 1975, our hospital has been serving Houston for more than 40 years. We provide a wide range of medical services, including cardiology, bariatrics, orthopedics, neurology, emergency care and more. Our comprehensive medical specialties are here to offer individualized care to every individual that walks through our doors. We also offer 24/7 emergency services and two intensive care units: surgical intensive care unit (SICU) and medical intensive care unit (MICU). We are an accredited Metabolic and Bariatric Surgery Accreditation and Quality Improvement Program (MBSAQIP) Center and an accredited Chest Pain Center with Primary PCI. We are members of HCA Houston Healthcare, the most comprehensive family of hospitals in the region and part of the leading provider of healthcare in the country, HCA Healthcare. Together we are stronger, smarter and more accessible in providing the patient-centered care you need close to home.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual." - Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.