Division Director, Hospice Operations

Bayada; Wilmington (DE); On-site; USD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a Division Director of Operations to lead and inspire teams across multiple hospice offices. This role is ideal for a visionary leader with extensive experience in multi-site management and a deep understanding of hospice operations. You will be at the forefront of ensuring high-quality care and compliance while fostering a culture of excellence and compassion. With a commitment to developing future leaders and achieving strategic goals, this position offers the chance to make a significant impact in the community. If you are passionate about healthcare and ready to take on a rewarding challenge, this opportunity awaits you.

Qualifications

• 5+ years of multi-site management experience within Hospice.
• In-depth knowledge of Hospice regulations and operations.

Responsibilities

• Provide oversight and support to assigned offices and staff.
• Shape long-term strategic plans and clarify key goals.
• Achieve customer service, quality, growth, and profitability goals.

Skills

Multi-site management

Analytical skills

Strategic thinking

Communication skills

Leadership development

Education

Bachelor's Degree

Master's Degree

Job description

Division Director of Operations at BAYADA Hospice

BAYADA Hospice is seeking an experienced Hospice executive for the position of Division Director of Operations. This is an exciting career opportunity for an entrepreneurial leader with multi-site operational management experience. As Division Director, you will develop and lead office teams in providing excellent, high-quality results for six hospice offices in Pennsylvania and Delaware.

Qualifications:

• Bachelor's Degree required, Master's degree a plus.
• 5+ years multi-site management experience within Hospice.
• In-depth knowledge of Hospice regulations and operations for in-home care.
• Experience within or partnering with large health systems a plus.
• Strong analytical skills and strategic thinking.
• Proven leadership with a track record of developing successors and achieving growth.
• Excellent communication, presentation, and interpersonal skills.
• Willingness to travel with minimal overnight stays.

Key Responsibilities:

1. Demonstrate and communicate BAYADA's core values and The BAYADA Way.
2. Provide oversight and support to assigned offices, including supervision of Directors, Area Directors, and staff.
3. Ensure actions and communications prioritize client needs.
4. Shape long-term strategic plans and clarify key goals.
5. Manage change and support leadership development.
6. Recruit, select, and develop high-potential employees.
7. Mentor and coach staff, providing honest and timely feedback.
8. Analyze market and competition to identify new business opportunities.
9. Support offices with recruitment, marketing, and budgeting plans.
10. Achieve customer service, quality, growth, and profitability goals.
11. Ensure quality of care and compliance with legal and safety standards.
12. Develop trusting relationships with clients, community, and staff.
13. Communicate performance issues and implement corrective actions.

Additional Information:

BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our anniversary celebration and how to join here.

BAYADA Home Health Care, Inc., and its associated entities are Equal Opportunity Employers, committed to diversity and inclusion in the workplace.