Diversion Residential Case Manager - Trauma-Informed Care

Community House Mental Health Agency; Seattle (WA); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Company-paid health insurance

403B with employer match

Continuing education credits

Orca transit card

Employee assistance program

Job summary

Community House Mental Health Agency is seeking a motivated Diversion Residential Case Manager to support residents in Seattle, WA. This full-time role focuses on treatment, care coordination, and skills training within a residential diversion program.

You will advocate for residents, coordinate services, manage documentation, and contribute to discharge planning as part of a collaborative care team. The position requires credentials with WA DOH, background checks, TB testing, and a valid

Qualifications

• Apply for Agency Affiliated Counselor credential within 30 days of hire.
• Pass criminal background check before hire date.
• Obtain/maintain First Aid/CPR within 30 days of hire.
• Complete Tuberculosis (TB) test within first 2 weeks of hire.
• Hold a valid license for 1 year with clean driving record to use agency vehicles.
• Legible handwriting and ability to do simple mathematics.
• Navigate charts in electronic medical record.
• Able to work independently and within a team.

Responsibilities

• Serve as secondary Case Manager and primary on-site contact for residents at assigned location.
• Coordinate with internal/external departments for referrals and intake.
• Collaborate with care team to ensure access to treatment, support, and appointments.
• Coordinate medications following the seven rights with trained staff.
• Complete daily documentation in EMR of interactions and medications dispensed.
• Participate in discharge planning and progress summaries as needed.
• Provide crisis intervention and ensure confidentiality.

Skills

Team collaboration

EMR navigation

Communication

Time management

Education

Bachelor's degree in social sciences

Tools

EMR systems

Job description

Community House Mental Health Agency is seeking a motivated Diversion Residential Case Manager to support residents in Seattle, WA. This full-time role focuses on treatment, care coordination, and skills training within a residential diversion program.

You will advocate for residents, coordinate services, manage documentation, and contribute to discharge planning as part of a collaborative care team. The position requires credentials with WA DOH, background checks, TB testing, and a valid