District Technology Services Support Specialist

Johnston County Public Schools; Smithfield (NC); On-site; USD 42,000 - 56,000; Full time

Job summary

Johnston County Public Schools is seeking a Technology Services Support professional in Smithfield, NC. The role focuses on providing technical assistance, managing district accounts, and supporting technology inventories across campuses.

The incumbent will liaise with technology teams and vendors, follow procurement procedures, and ensure timely, accurate service responses. Associates degree or equivalent experience preferred, with strong communication and customer service abilities.

Qualifications

• Associate’s degree or equivalent training/experience in IT or business.
• Strong communication and customer service skills.
• Ability to multi-task and work independently.

Responsibilities

• Provide technical assistance and support for JCPS staff district-wide.
• Manage and monitor district account provisioning and troubleshoot incidents.
• Maintain technology inventories at district and site levels and assist with purchases.

Skills

Communication skills

Customer service

Education

Associate’s degree in IT or Business

Tools

Gmail

Google Apps for Education

Excel

Job description

Johnston County Public Schools is seeking a Technology Services Support professional in Smithfield, NC. The role focuses on providing technical assistance, managing district accounts, and supporting technology inventories across campuses.

The incumbent will liaise with technology teams and vendors, follow procurement procedures, and ensure timely, accurate service responses. Associates degree or equivalent experience preferred, with strong communication and customer service abilities.