District Team Lead

Maerock Real Estate; Chicago (IL); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Discounted laundry services

Job summary

SpinXpress is seeking a District Team Lead to manage multiple store locations, inspire high-performing teams, and ensure every customer experience reflects our commitment to quality and care. This fast-growing, customer-driven brand rewards initiative and teamwork.

As a hands-on leader with a retail, hospitality, or food service background, you’ll recruit and develop managers, drive operations, and champion SpinXpress’s culture.

Qualifications

• Bachelor’s degree or equivalent work experience.
• Experience in operations or related fields is essential.
• Background in retail, hospitality, or food service.
• Demonstrated leadership and development capabilities are a must.
• Strong problem-solving and critical-thinking skills are crucial for this role.
• Knowledge of basic economics, budgeting, and accounting principles is necessary.
• Proficiency with Microsoft Windows environment, including Excel, is required.
• Serving as a knowledgeable resource to the management team is key to providing effective leadership and direction.

Responsibilities

• Define SpinXpress mission, vision, and values.
• Recruit, interview, hire, and nurture managers and attendants.
• Develop teams to improve customer satisfaction and ops.
• Monitor operational patterns and perform analysis.
• Create HR-compliant procedures.
• Support onboarding and staff development.
• Encourage accountability through feedback.
• Lead productivity, quality, and goal achievement.
• Manage staff schedules, training, and overtime.
• Sustain operational excellence through process improvements.

Skills

Retail leadership

Customer focus

People management

Proactive mindset

Education

Bachelor’s degree or equivalent

Tools

Excel

Job description

Lead the Future of Laundry with SpinXpress

Are you ready to make an impact with a fast-growing, innovative company that’s changing the way people experience laundry?

At SpinXpress, we’re redefining the laundry industry with modern, welcoming, and customer-driven spaces. We’re looking for a passionate District Team Lead to help bring our vision to life. This is your opportunity to grow with a forward-thinking brand that values people, progress, and exceptional service.

What You’ll Do

• Lead multiple store locations and inspire high-performing teams
• Ensure every customer experience reflects our commitment to quality and care
• Oversee daily operations and cultivate a positive, consistent workplace culture
• Drive operational excellence and brand consistency across all stores
• Support the launch and expansion of our new Fresh and Commercial divisions

Who You Are

• A hands-on leader with experience in retail, hospitality, or food service
• Business-minded and customer-focused, thriving in a fast-paced setting
• A people-first leader who motivates teams and delivers outstanding results
• Proactive, adaptable, and eager to help shape a growing brand

What We Offer

• Competitive Pay: $55,000–$65,000 base salary + bonus potential
• Perks: Discounted laundry services
• Balance: Flexible and dependable scheduling
• Culture: Supportive, laid-back, and team-oriented environment

At SpinXpress, you’re not just managing stores — you’re helping to reimagine an entire industry. Your leadership today will set the foundation for our continued growth and innovation.

Why SpinXpress?

We’re more than a laundry company. We’re innovators, deeply connected to our communities, and committed to building something better. We celebrate bold ideas, empower our people, and create real opportunities for growth.

Compensation: $55,000 - $65,000 yearly + bonus

Qualifications

• A Bachelor’s degree or equivalent work experience is required for this position
• Previous experience in operations or related fields is essential
• The ideal candidate should have a strong background in retail, hospitality, or food service
• Demonstrated leadership and development qualities are a must
• Problem-solving and critical-thinking skills are crucial for this role
• Knowledge of basic economics, budgeting, and accounting principles is necessary
• Proficiency in Microsoft Windows environment, including Excel, is required
• Serving as a knowledgeable resource to the management team is key to providing effective leadership and direction.

Responsibilities

• Establish a workplace culture aligning with SpinXpress's objectives and define the mission, vision, and values of SpinXpress
• Recruit, conduct interviews, select, hire, and nurture an appropriate number of managers and attendants
• Focus on team development to enhance customer satisfaction and operational excellence
• Monitor and predict operational patterns and analysis
• Create procedures complying with HR regulations
• Guide, support, and develop staff, including overseeing the onboarding process for new employees
• Encourage staff to take ownership and ensure accountability through consistent feedback
• Lead employees to meet productivity, quality, and goal achievement expectations set by the organization
• Manage employee work schedules, including training, call-ins, and overtime hours
• Implement and refine processes and protocols to sustain operational excellence (quality, speed, efficiency, and output) continuously