District Supervisor

McDonald's Restaurants Limited; Troutman (NC); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive wages

Bonus program

Gas reimbursements

Health benefits

Tuition reimbursement

Training & career advancement

Paid vacations

Free meals

Employee discounts

Rewards program

Job summary

JAAR, a family-owned McDonald’s franchise, seeks a District Supervisor to oversee 2–4 locations. You will provide leadership, coaching, and strategic direction, partnering with General Managers to maximize long-term sales while upholding QSC standards.

You will travel to sites regularly, mentor teams, and drive initiatives including new programs, product launches, and staffing improvements. This role emphasizes People Promise and high-performance culture.

Qualifications

• High School Diploma or equivalent required.
• Proven experience in Restaurant Field Operations or a similar field.
• Must be able to work various shifts including weekends.
• Willingness to travel to multiple locations.

Responsibilities

• Lead and coach General Managers to achieve SMART goals and drive PIPs.
• Ensure 100% QSC adherence and uphold safety standards.
• Travel regularly to 2–4 locations for operations reviews.
• Partner with GMs to maximize long-term sales and profitability.
• Develop and implement staff development and succession plans.

Skills

People leadership

Coaching

Communication

Data analysis

Education

High School Diploma

Job description

District Supervisor – JAAR (McDonald’s Franchise)

About JAAR

JAAR is a proud, family-owned McDonald’s franchise. We are looking for a high-energy District Supervisor to join our leadership team. We pride ourselves on a culture of respect, recognition, and growth, and we are looking for a leader who treats our restaurants and teams like their own family.

Role Overview

As a District Supervisor, you will provide leadership, coaching, and strategic direction for 2–4 McDonald's locations. You will partner directly with General Managers to maximize long-term sales and profitability while upholding the highest standards of Quality, Service, and Cleanliness (QSC).

Key Responsibilities

People & Leadership

• Mentor & Coach: Guide General Managers to set SMART goals and implement Performance Improvement Plans as needed.

• Culture Champion: Personally demonstrate the McDonald’s "People Promise" by reinforcing respect, recognition, and our core values.

• Talent Development: Mentor high-potential individuals, provide input on succession planning, and ensure all restaurants are adequately staffed through quality hiring.

Operational Excellence

• Standard Bearer: Ensure 100% adherence to food safety, labor laws, and McDonald’s QSC operational standards.

• Field Presence: Travel regularly to assigned restaurants; conduct operations reviews across all dayparts once per month.

• Problem Solving: Demonstrate "Customer-First" service by troubleshooting shift management and taking on-the-spot corrective actions.

• Innovation: Lead the timely execution of new initiatives, product launches, and equipment upgrades.

Business Results

• Financial Growth: Analyze sales trends and identify opportunities to meet or exceed the performance of the top 25% of comparable restaurants.

• Asset Protection: Complete monthly cash and security audits; use corrective action where policies are not followed to ensure the safety of personnel and assets.

• Strategic Planning: Collaborate on annual business plans and reinvestment projects.

Qualifications

Basic Qualifications:

• High School Diploma or equivalent required.

• Proven experience in Restaurant Field Operations or a similar field.

• Must be able to work various shifts each day of the week.

Preferred Qualifications:

• Current Management ServSafe Certification.

• Proven Project Management and implementation skills.

• Strong People & Relationship Management skills with the ability to influence others.

• Excellent communication, presentation, and data analysis skills.

• Ability to work independently and manage conflicting time constraints.

Physical Requirements & Working Conditions

• Mobility: Ability to stand and walk for extended periods (often an entire shift) while supervising restaurant operations.

• Physical Stamina: Capacity to endure the rigors of frequent travel between restaurant locations.

• Manual Dexterity: Ability to use hands to handle, control, or feel objects and tools, and perform repetitive movements when assisting teams.

• Communication: Must be able to speak clearly and understand the speech of others in a fast-paced, high-volume environment.

• Lifting: Ability to lift, carry, or move materials of various weights as needed for restaurant support.

What We Offer

• Financial: Competitive Wages, Monthly and Quarterly Bonus Program,

• Gas Reimbursements.

• Health: Medical, Dental, and Vision Benefits.

• Growth: Tuition Reimbursement, Top-Notch Training, and Career Advancement Opportunities.

• Work-Life: Paid Vacations, Free Meals, and Employee Discounts.

• Recognition: Employee Rewards & Recognition Program

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.