District Solutions Architect

Onflo; Herndon (VA); On-site; USD 85,000 - 95,000; Full time

Job summary

Onflo is seeking a client-facing solutions lead who will own post-implementation configurations for district customers. You’ll run discovery, build configurations, validate outcomes, and train end users to operate the system.

You’ll scope expansion work with Account Management, write statements of work, and decide when to escalate to Implementation. You’ll balance district needs with platform capabilities, and communicate clearly across time zones.

Qualifications

• 3+ years in a post-sales technical client-facing role in B2B SaaS.
• Hands-on platform configuration experience you personally performed: workflows, forms, integrations, or comparable.
• Experience in scoping client projects and writing statements of work or equivalent.
• Experience designing and delivering client training, live and virtual.

Responsibilities

• Own client solutioning for district accounts post-implementation, including discovery and configuration.
• Build and validate configurations; train districts to use the platform effectively.
• Scope expansion projects with Account Management and draft statements of work.
• Run small projects end-to-end; for larger projects, scope clearly and hand off to Implementation.

Skills

Post-sales support

B2B SaaS

Discovery & solutioning

Client training design

Project scoping

Stakeholder communication

Job description

Onflo is seeking a client-facing solutions lead who will own post-implementation configurations for district customers. You’ll run discovery, build configurations, validate outcomes, and train end users to operate the system.

You’ll scope expansion work with Account Management, write statements of work, and decide when to escalate to Implementation. You’ll balance district needs with platform capabilities, and communicate clearly across time zones.