Solutions Architect - Lead Customer-Facing Implementations

Blink - Employee Experience Platform

Boston (MA)

On-site

USD 100,000 - 130,000

Full time

14 days+
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Benefits offered by this job

Equity allocations
Generous bonus plan
Company shutdown between Christmas and New Year
20 days' leave + public holidays
401(k) savings plan
Private health insurance

Job summary

A digital workplace platform company is looking for a Solutions Architect to manage technical project implementations and provide customer-focused solutions. The ideal candidate should have over 5 years of experience in B2B software and a proven track record in customer-facing roles. They will be responsible for defining technical solutions and collaborating cross-functionally, ensuring successful deployments. This role offers a dynamic work environment with opportunities for growth and competitive benefits.

Qualifications

  • 5+ years of project management experience in B2B software implementation, Technology consulting or SaaS environments.
  • Proven track record in customer-facing technical roles.
  • Deep understanding of enterprise application landscape and security protocols.

Responsibilities

  • Serve as the primary technical lead from pre-sales to implementation.
  • Scope and define technical solutions for complex requirements.
  • Deliver impactful technical presentations and documentation.

Skills

Project management
Customer-facing technical roles
Troubleshooting
Communication
Problem-solving
Adaptability

Education

Bachelor's degree in Engineering, Computer Science, MIS, or comparable field

Tools

Monday.com
Miro
Lucid

Job description

A digital workplace platform company is looking for a Solutions Architect to manage technical project implementations and provide customer-focused solutions. The ideal candidate should have over 5 years of experience in B2B software and a proven track record in customer-facing roles. They will be responsible for defining technical solutions and collaborating cross-functionally, ensuring successful deployments. This role offers a dynamic work environment with opportunities for growth and competitive benefits.
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