Solutions Architect - Lead Customer-Facing Implementations

Blink - Employee Experience Platform; Boston (MA); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Equity allocations

Generous bonus plan

Company shutdown between Christmas and New Year

20 days' leave + public holidays

401(k) savings plan

Private health insurance

Job summary

A digital workplace platform company is looking for a Solutions Architect to manage technical project implementations and provide customer-focused solutions. The ideal candidate should have over 5 years of experience in B2B software and a proven track record in customer-facing roles. They will be responsible for defining technical solutions and collaborating cross-functionally, ensuring successful deployments. This role offers a dynamic work environment with opportunities for growth and competitive benefits.

Qualifications

• 5+ years of project management experience in B2B software implementation, Technology consulting or SaaS environments.
• Proven track record in customer-facing technical roles.
• Deep understanding of enterprise application landscape and security protocols.

Responsibilities

• Serve as the primary technical lead from pre-sales to implementation.
• Scope and define technical solutions for complex requirements.
• Deliver impactful technical presentations and documentation.

Skills

Project management

Customer-facing technical roles

Troubleshooting

Communication

Problem-solving

Adaptability

Education

Bachelor's degree in Engineering, Computer Science, MIS, or comparable field

Tools

Monday.com

Miro

Lucid

Job description

A digital workplace platform company is looking for a Solutions Architect to manage technical project implementations and provide customer-focused solutions. The ideal candidate should have over 5 years of experience in B2B software and a proven track record in customer-facing roles. They will be responsible for defining technical solutions and collaborating cross-functionally, ensuring successful deployments. This role offers a dynamic work environment with opportunities for growth and competitive benefits.