District Service Manager: Route Growth & Leadership

ImageFIRST Healthcare Laundry Specialists; San Diego (CA); On-site; USD 80,000 - 105,000; Full time

Benefits offered by this job

Weekly pay

Medical, Dental, Vision

401k (match)

Paid Time Off

Parental Leave

Tuition Reimbursement

Referral Program

Great company culture

Collaborative team environment

Job summary

ImageFIRST Healthcare Laundry Specialists seeks a District Service Manager to lead multiple routes, direct customer relations, and develop service operations. The role emphasizes coaching staff, optimizing route logistics, and pursuing growth opportunities within existing accounts.

Qualifications include a Bachelor’s degree or equivalent managerial experience, 4+ years in route management, and a valid Driver’s License with DOT certification.

Qualifications

• Bachelor’s Degree or equivalent managerial experience.
• 4+ years of route management experience.
• Clean driving record and strong ethical standards.
• Must possess a valid Driver's License at the time of hire.
• Must possess a valid DOT medical certification or obtain one within a designated timeframe.
• Occasionally covers delivery routes; DOT eligibility required.
• Exceptional customer service, communication, and leadership skills.
• Ability to analyze sales opportunities and assess customer needs.
• Experience developing route structures for new and expanding accounts.
• Strong organizational, problem-solving, and conflict management abilities.
• Proficiency in interpreting reports and performance metrics.
• High energy with the ability to multi-task and work independently.

Responsibilities

• Hire, train, develop, and coach service personnel.
• Promote a culture aligned with company goals, values, safety, and empowerment.
• Support route, sales, and administrative personnel.
• Oversee daily execution of service routes and customer interactions.
• Manage route logistics, including routing of accounts and merchandise control.
• Monitor and coach route performance through daily check-ins.
• Ensure compliance with service and quality standards.
• Maintain and grow recurring revenue streams.
• Execute business plans for renewing, expanding, and developing route business.
• Ensure completion of quarterly customer contacts and audits.
• Identify and implement account improvements with new products and services.
• Ensure training and certification in all compliance areas.
• Manage daily account functions (audits, scrub counts, reconciliations, etc.).
• Oversee invoice accuracy, reconciliation, and reporting.

Skills

Leadership

Customer service

Route management

Training & coaching

Compliance

Safety

Sales opportunity analysis

Account development

Education

Bachelor’s Degree or equivalent managerial experience

DOT medical certification or eligibility

Job description

ImageFIRST Healthcare Laundry Specialists seeks a District Service Manager to lead multiple routes, direct customer relations, and develop service operations. The role emphasizes coaching staff, optimizing route logistics, and pursuing growth opportunities within existing accounts.

Qualifications include a Bachelor’s degree or equivalent managerial experience, 4+ years in route management, and a valid Driver’s License with DOT certification.