District Service Manager: Lead Routes & Growth

ImageFIRST; Clifton (NJ); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Weekly pay

Medical insurance

Dental insurance

Vision insurance

401k (match)

Paid Time Off Package

Paid Parental Leave

Tuition Reimbursement

Referral Program

Great company culture

Collaborative team environment

Job summary

ImageFIRST is seeking a District Service Manager to oversee multiple routes, develop teams, and drive service excellence in the healthcare linen sector. You will lead personnel, manage route logistics, and grow recurring revenue while ensuring compliance and operational readiness across the district.

The role requires 4+ years in route management, a valid CDL/ DOT certification, and a track record of leadership and customer-focused service delivery. Weekend and travel expectations may apply.

Qualifications

• Bachelor’s Degree or equivalent managerial experience.
• 4+ years of route management experience.
• Clean driving record and strong ethical standards.
• Valid Driver's License at time of hire + DOT medical certification.
• This role may cover delivery routes when needed.

Responsibilities

• Hire, train, develop, and coach service personnel.
• Promote a culture aligned with company goals, values, safety, and empowerment.
• Support route, sales, and administrative personnel.
• Oversee daily execution of service routes and customer interactions.
• Manage route logistics, including routing of accounts and merchandise control.
• Monitor and coach route performance through daily check-ins.
• Ensure compliance with service and quality standards.
• Maintain and grow recurring revenue streams.
• Execute business plans for renewing, expanding, and developing route business.
• Ensure completion of quarterly customer contacts and audits.
• Identify and implement account improvements with new products and services.
• Ensure training and certification in all compliance areas.
• Manage daily account functions (audits, scrub counts, reconciliations, etc.).
• Oversee invoice accuracy, reconciliation, and reporting.
• Maintain adherence to all policies, guidelines, and external compliance standards.
• Schedule and manage routine maintenance on company trucks.
• Maintain truck maintenance logs and ensure operational readiness

Skills

Leadership

Customer service

Communication

Problem solving

Sales analysis

Route management

Multi-tasking

Independent work

Education

Bachelor’s Degree or equivalent managerial experience

Job description

ImageFIRST is seeking a District Service Manager to oversee multiple routes, develop teams, and drive service excellence in the healthcare linen sector. You will lead personnel, manage route logistics, and grow recurring revenue while ensuring compliance and operational readiness across the district.

The role requires 4+ years in route management, a valid CDL/ DOT certification, and a track record of leadership and customer-focused service delivery. Weekend and travel expectations may apply.