District Route Operations Manager

Thecentermemphis; Louisville (KY); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

401K Plan with Company Match

Medical, Dental, Vision, and FSA/HSA

Life Insurance

Disability Insurance

Employee Assistance Program (EAP)

Job summary

Alsco Uniforms in Louisville, KY is seeking a District Manager to oversee daily route operations, delivery performance, and service teams, reporting to the Service Manager. You will coach drivers, optimize route schedules, and handle escalated customer concerns to maintain high service quality.

You will also ensure safety policy compliance and DOT regulations where applicable, while traveling frequently within the branch area to locations and depots.

Qualifications

• 3+ years of experience in route operations, delivery management, transportation, service management, or logistics leadership.
• 1+ years of direct leadership or supervisory experience.
• Strong communication, customer service, and conflict resolution skills.

Responsibilities

• Oversee the daily execution of delivery and service routes to ensure accurate and efficient customer service.
• Manage route schedules, territory coverage, and workload distribution to maximize route productivity.
• Lead, coach, and develop route drivers and service team members to drive performance and accountability.
• Ensure consistent customers service and respond to escalated customer concerns, service issues, and delivery challenges.
• Promote and enforce all company safety policies, DOT regulations (if applicable), and operational procedures.

Job description

Alsco Uniforms in Louisville, KY is seeking a District Manager to oversee daily route operations, delivery performance, and service teams, reporting to the Service Manager. You will coach drivers, optimize route schedules, and handle escalated customer concerns to maintain high service quality.

You will also ensure safety policy compliance and DOT regulations where applicable, while traveling frequently within the branch area to locations and depots.