District Route Operations Leader

RXinsider LTD.; Milpitas (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

Prudential Overall Supply in Milpitas, CA, is seeking a Route Manager to lead drivers and customer service reps, drive service excellence, and support district growth.

You will train and mentor frontline staff, conduct service audits, and step in on routes when needed, with up to 50% travel. Military experience welcomed; associate degree or equivalent preferred.

This role offers career progression into higher leadership and a stable, customer-focused work environment.

Qualifications

• Minimum 2 years of supervisory experience.
• Experience in training, goal setting, employee development, and day-to-day team management.
• Strong customer service and communication skills.
• Clean driving record (CDL not required).
• Ability to travel up to 50%.
• Military experience valued and encouraged.

Responsibilities

• Lead, train, and mentor route drivers and customer service reps.
• Conduct regular customer service audits and resolve service issues promptly.
• Support route operations during employee absences, including driving routes as needed.
• Drive growth and performance across the district through service excellence.
• Assist with recruiting, onboarding, and employee development.
• Maintain strong relationships with customers and reinforce service commitment.
• Perform other duties as assigned with a proactive, team-first mindset.
• This position is designed for career progression into higher leadership roles.

Skills

Supervisory experience

Training and development

Customer service

Leadership

Communication skills

Travel readiness

Education

Associate degree or equivalent work experience

Job description

Prudential Overall Supply in Milpitas, CA, is seeking a Route Manager to lead drivers and customer service reps, drive service excellence, and support district growth.

You will train and mentor frontline staff, conduct service audits, and step in on routes when needed, with up to 50% travel. Military experience welcomed; associate degree or equivalent preferred.

This role offers career progression into higher leadership and a stable, customer-focused work environment.