District Retail Director

Goodwill-Easter Seals of Minnesota; Saint Paul (MN); On-site; USD 112,000 - 157,000; Full time

Benefits offered by this job

Flexible hours

Paid time off

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with employer match

Employee discount

Job summary

Goodwill-Easter Seals Minnesota is seeking a District Retail Director to oversee the management and operations of 9–13 retail stores in the southern region of Minnesota. You will directly supervise each store's General Manager, drive financial performance, and ensure stores run efficiently while delivering community programs.

The role requires frequent travel, talent development, and cross-functional leadership to meet sales and service targets.

Qualifications

• Strong leadership and talent development capabilities.
• Ability to travel frequently across stores in the district.
• Experience with POS, scheduling, HRIS and payroll systems.
• Valid driver’s license and ability to pass MVR check.

Responsibilities

• Direct the management and operations of 9–13 retail stores in the district.
• Manage district stores to meet financial expectations and supervise General Managers.
• Oversee training and development of store personnel and ensure safety standards.
• Travel regularly to multiple store locations as part of duties.

Skills

Team development

Cross-functional collaboration

Independent work

Communication

Training & coaching

Travel readiness

Sales orientation

Customer service

Budgeting & cost analysis

Data analysis

Leadership

Diversity & inclusion

Tools

POS system

Scheduling software

Spreadsheets

HRIS

Payroll software

Job description

Position Summary:

This position is responsible for directing the management and operations of multiple retail stores (9-13) within an assigned district. Each store the District Retail Director oversees processes approximately 1.7M donated items, generates $2.8M in annual thrift sales on average, employees 30-50 employees and is typically designated to provide retail training services to participants enrolled with Services and Programs. This role is responsible for ensuring retail stores are running efficiently and meeting their financial expectations. The District Retail Director directly manages each store's General Manager and is responsible for their professional development and performance management of the results they are accountable to achieving. This role is responsible for stores in the southern region of the state of Minnesota.

Day in the life: In a typical day, the District Retail Director...

• Operational Excellence: Fosters cooperation among all business segments to deliver a high standard of quality service
• Talent Management: Ensures store talent is trained and developed and manages store personnel needs.
• Communication & Collaboration
• Services & Programs: Ensures continued community involvement and education around Goodwill-Easter Seals.
• Performance & Standards: Produces quality results by applying efficient best practices.
• Leadership: Promotes a high quality of work and personal proficiency through effective and innovative leadership.
• Safety: Ensures safety and protection of employees, assets, and facilities.

Job Pay & Perks:

• Pay range: $112,033-$157,061 annual salary
• This is a field-based role that requires regular travel to multiple sites or locations as an essential job function.
• Goodwill-Easter Seals Minnesota (GESMN) prioritizes work-life balance. We offer competitive pay, flexible hours, generous paid time off (PTO) program, competitive medical, dental and vision plans, employer-paid life insurance, 401(k) plan with employer match, and an employee discount!

About you:

Required Knowledge & Skills

• Team member development: Professional and skills development.
• Ability to navigate and influence cross-functionally with support teams and business partners.
• Strong independent work skills, personal organization, and drive.
• Strong communication skills, both verbal and written. Fast and efficient with modern communication vehicles (laptop/smartphone/email/zoom/Microsoft office applications).
• Hands-on approach to training, coaching and inspection skills.
• Commuting to store locations for visits 4-5 days a week with a full store business reviews completed each quarter.
• Ability to pull a team together cohesively and leverage the unique skills and talents of everyone to perform better holistically.
• Ability to adapt and lead within an ever-changing environment and ability to help progress employees through such changes.
• Performance management: Ability to analyze data, observe behaviors, solicit feedback, and in turn, identify practices and behaviors necessary for improvement in business results.
• Talent management: Ability to source, identify, and develop quality talent for replacement and bench-strength based upon their background and tenure.
• Organizational agility: Ability to understand and navigate the various field and office support mechanisms. Planning, organizing, and managing time for current and future months.
• Proven history of utilizing POS, scheduling software, spreadsheets, onboarding software, HRIS, payroll.
• History of, or comfort with, working in an environment where team members utilize heavy equipment and perform extensive manual labor.
• Basic weekly expectations: Daily vehicle travel, occasional overnights, multi-tasking administrative work (meeting scheduling, conference calls, etc.), occasional weekends, available as needed for any issues that may arise after-hours.
• Proven ability to drive sales results both in store and through e-commerce.
• Strong conflict management skills.
• Ability to interact with a diverse population.
• Budgeting and cost analysis procedure expertise.
• Ability and desire to provide excellent customer service and to lead a team that does the same.
• Must have a valid driver's license, be at least 21 years of age, pass a motor vehicle record (MVR) check, and carry automobile liability insurance coverage with a minimum of $100,000/$300,000/$100,000 limits or a combined single limit of $300,000.

Prior Experience & Education

• Minimum of 8years of retail or similar/related experience required.
• Single-unit business management: 3+ years of required; 5+ years preferred.
• Previous multi-unit management preferred.
• Experience with increasing responsibilities more than the above minimum requirements will be considered.

About Us:

Goodwill-Easter Seals Minnesota is a 501(c)3 nonprofit that has been creating career possibilities together with partners since 1919. Many people know Goodwill stores, but don't know store proceeds support nearly 20 programs for job seekers to access resources and find careers that lead to advancement. Read more about us here.

Goodwill-Easter Seals Minnesota (GESMN) is an Equal Opportunity Employer. GESMN will not discriminate against any employee or applicant based upon a person's race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other categories protected by law.

Qualifications

Licenses & Certifications

• Driver License (required)
• Car Insurance (required)