District Operations Leader - Grow & Lead Multi-Store Teams

Blank Street; New York (NY); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Salary: base $90,000–$120,000 per year

15 days paid annual leave

Three health plan options

Commuter benefits

Parental leave

Bereavement leave

Regulars program access (free coffee,?

Regular social outings

Free Blank Street swag

Job summary

Blank Street in New York City is seeking an Operations Manager to grow people, hire, coach, and develop a team of General Managers across our stores. You'll drive clarity, build capability, and foster a culture of accountability, hospitality, and continuous learning as the business scales.

This role focuses on people leadership, store-level coaching, labor planning, operating excellence, and building member relations while delivering an exceptional customer experience.

Qualifications

• 5+ years of leadership experience in hospitality, retail, or a fast-growing consumer business.
• Experience leading multiple locations and developing managers.
• Strong operational, financial, and business acumen.
• Excellent communication, organization, and problem-solving skills.

Responsibilities

• Own the financial performance of your district, including sales, labor, and profitability.
• Lead labor planning, scheduling, and staffing strategies across your district.
• Coach managers through performance, development, and employee relations with fairness and care.
• Partner with HQ teams to implement new initiatives, launches, and operational improvements.
• Build strong relationships within your local communities to grow brand awareness and customer loyalty.

Skills

Leadership

People development

Operations management

Hospitality

Team leadership

Financial acumen

Customer experience

Job description

Blank Street in New York City is seeking an Operations Manager to grow people, hire, coach, and develop a team of General Managers across our stores. You'll drive clarity, build capability, and foster a culture of accountability, hospitality, and continuous learning as the business scales.

This role focuses on people leadership, store-level coaching, labor planning, operating excellence, and building member relations while delivering an exceptional customer experience.