Senior Store Ops Leader — Drive Growth & Customer Experience

Bloomingdale's Inc.; New York (NY); On-site; USD 75,000 - 95,000; Full time

Job summary

Bloomingdale's Inc. is seeking a Senior Manager, Operations located in New York, NY. This role involves leading a diverse operations team, ensuring top-notch customer service, and driving business performance through strategic initiatives.

The ideal candidate will have a Bachelor's degree and over 5 years of direct management experience, along with excellent communication skills and the ability to drive results in a fast-paced retail environment.

Qualifications

• 5+ years of direct experience in a management role.
• Excellent written and oral communication skills required.
• Strong multi-tasking and problem-solving abilities.

Responsibilities

• Lead and manage the store operations team to drive sales and performance.
• Develop and implement processes to enhance customer service.
• Oversee cash office operations and ensure accuracy in financial reporting.

Skills

Leadership

Financial Acumen

Customer Service

Problem-Solving

Education

Bachelor's Degree

Tools

Microsoft Excel

Microsoft Access

Job description

Bloomingdale's Inc. is seeking a Senior Manager, Operations located in New York, NY. This role involves leading a diverse operations team, ensuring top-notch customer service, and driving business performance through strategic initiatives.

The ideal candidate will have a Bachelor's degree and over 5 years of direct management experience, along with excellent communication skills and the ability to drive results in a fast-paced retail environment.