District Market Supervisor

Delaware North at Little Caesars Arena; Detroit (MI); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Weekly pay

Training and development opportunities

Employee discounts

Flexible work schedules

Health, dental, and vision insurance

401(k) with company match

Paid vacation days and holidays

Paid parental bonding leave

Tuition and/or professional-certific.

Job summary

Delaware North Sportservice is seeking a seasonal Restaurant Supervisor at Little Caesars Arena in Detroit, MI. Lead hourly staff, prioritize tasks, and ensure top-tier guest service in a fast-paced venue.

Responsibilities include training, counseling, staffing alignment with budgets, and maintaining a safe, clean environment while monitoring guest needs and service quality.

Qualifications

• One year of related experience required.
• Superior organization and guest service abilities.
• Basic math skills and computer skills (word processing, spreadsheets, email).
• No college degree required.

Responsibilities

• Maintain a safe and clean environment for guests and team members.
• Assist managers in training and development of the team, including counseling.
• Help manage staffing levels in line with budget and business volume.
• Greet guests professionally and monitor guest and team member needs.

Skills

Guest service

Team leadership

Organization

Math skills

Computer skills

Active listening

Tools

Word processing

Spreadsheets

Email

Job description

The opportunity

Delaware North Sportservice is searching for a seasonal Restaurant Supervisor to join our team at Little Caesars Arena in Detroit, Michigan. Ensuring the highest levels of service to our guests is our greatest priority. If you can lead hourly staff in the daily performance of their duties and effectively prioritize multiple tasks, you will have a winning career with this team!

Pay

$20.00 – $25.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

What will you do?

• Maintain a safe and clean environment for guests and team members, ensuring the venue is adequately stocked with all products and supplies needed for service and that all departmental and organizational policies and procedures are met
• Assist managers in training and development of the team and conducting team member counseling sessions, including corrective action reports
• Collaborate with manager concerning operational deficiencies and areas in need of attention, as well as assisting in the management of staffing levels in accordance with budgetary goals and business volume
• Greet guests positively, professionally, and as an individual, and monitor guests’ and team members’ needs within your assigned area

More about you

• One year of related experience
• Superior organization and guest service abilities
• Basic math skills and computer skills, including word processing, spreadsheets, and e-mail
• Ability to deal with guest complaints, using active listening skills to defuse difficult situations
• No college degree required

Physical requirements

• Must be able to carry up to 35 lbs
• Standing or walking for the duration of the shift

Shift details

• Evenings
• Days
• Weekends
• Events