District Manager (Supreme Dumplings)

Kizuki International LLC; Seattle (WA); On-site; USD 95,000 - 110,000; Full time

Benefits offered by this job

Car allowance

Medical, dental, and vision insurance

Paid time off

Employee meals and discounts

Job summary

Supreme Dumplings in the Greater Seattle Area is seeking a District Manager to lead multiple locations, optimize profitability, and uphold hospitality standards. This hands-on role requires frequent travel, strong coaching, and a keen eye for operations and guest experience.

You will work with the Assistant Director and Director of Operations, developing high-performing teams, reviewing P&L, labor, and costs, and driving continuous improvement.

Qualifications

• 5+ years of restaurant management experience in high-volume or full-service operations.
• 2+ years of multi-unit leadership experience preferred.
• Proven ability to lead, coach, and develop restaurant management teams.
• Strong financial acumen, including P&L management, labor controls, budgeting and profitability improvement.
• Demonstrated ability to improve underperforming locations and drive accountability.
• Strong understanding of front-of-house and back-of-house operations.
• Excellent communication, organizational, analytical, and problem-solving skills.
• Ability to travel regularly between Greater Seattle Area locations.
• Flexible schedules, including evenings, weekends, and holidays.
• Ability to perform essential functions with or without reasonable accommodation.

Responsibilities

• Oversee multiple Supreme Dumplings locations, drive profitability and guest satisfaction.
• Work with General Managers to ensure standards and goals.
• Lead hands-on, field-focused operations and develop high-performing teams.
• Coach and develop restaurant leaders, monitor performance, and address gaps.
• Analyze operations to identify waste and implement sustainable improvements.

Skills

Restaurant leadership

Multi-unit leadership

Financial acumen

P&L management

Labor controls

Operations leadership

Communication

Travel between locations

Flexible schedules

Bilingual (preferred)

Job description

Seattle, WA | Greater Seattle Area | Field Based | Travel Required

Pay Range:

$95,000 - $110,000 annually + potential participation in bonus program

Actual compensation will be determined based on experience, skills, and internal equity.

Employment Type:

Full Time | Salaried, Exempt

About Us

At Supreme Dumplings, we proudly deliver moments of joy to our guests, team members, and the communities we serve. We are dedicated to providing authentic Xiao Long Bao and other small bites of happiness through exceptional quality, service, and value.

Our Taiwanese restaurant concept is deeply rooted in tradition and craftsmanship. Our specialty, Xiao Long Bao (小籠包), is carefully crafted using traditional techniques to deliver an authentic dining experience.

As part of Kizuki International LLC, Supreme Dumplings continues to expand across multiple markets while maintaining our commitment to culinary excellence, operational consistency, and exceptional hospitality.

Position Overview

The District Manager is a key operational leader responsible for overseeing multiple Supreme Dumplings locations throughout the Greater Seattle Area, driving restaurant profitability, operational excellence, guest satisfaction, and leadership development.

Reporting to the Assistant Director of Operations & Director of Operations, this position works directly with General Managers and restaurant teams to ensure consistent execution of company standards and achievement of financial and operational goals.

This is a hands on, field focused leadership role requiring a strong presence inside our restaurants, the ability to develop high performing management teams, and a commitment to identifying and correcting operational challenges.

What We Expect From You

We believe great operational leadership happens inside our restaurants, not behind a desk.

Your typical workweek will consist of approximately 50 hours, with an intentional balance between business analysis and direct restaurant leadership.

35 Hours Weekly | In Restaurant Leadership

• Work on your feet, side by side with restaurant teams, actively participating in daily operations.
• Identify and eliminate operational waste, inefficiencies, and unnecessary expenses.
• Coach General Managers and team members in real time, reinforcing standards through direct leadership.
• Evaluate guest experience, food quality, service execution, productivity, and team performance.
• Lead by example, address performance gaps immediately, and develop sustainable solutions.

15 Hours Weekly | Business Analysis & Planning

• Analyze restaurant financial performance, P&L statements, labor, food costs, and sales trends.
• Review and reconcile payroll, inventory, scheduling, and operational reporting.
• Develop actionable plans to improve profitability, productivity, and restaurant performance.
• Participate in leadership meetings, business reviews, and strategic planning.
• Establish clear priorities, track progress, and hold restaurant leadership accountable for results.

We expect a leader who can identify problems, develop solutions, and execute alongside their teams rather than simply delegate.

Qualifications

• 5+ years of restaurant management experience, including experience in high volume or full service restaurant operations.
• 2+ years of multi unit restaurant leadership experience preferred.
• Proven ability to lead, coach, and develop General Managers and restaurant management teams.
• Strong financial acumen, including P&L management, labor controls, budgeting and profitability improvement.
• Demonstrated ability to improve underperforming restaurants and establish accountability.
• Strong understanding of both front of house and back of house restaurant operations.
• Excellent communication, organizational, analytical, and problem solving skills.
• Ability to balance operational planning with direct, hands on restaurant leadership.
• Ability and willingness to travel regular between assigned Greater Seattle Area restaurant locations.
• Ability to work flexible schedules, including evenings, weekends, and holidays as business needs require.
• Ability to perform essential job functions with or without reasonable accommodation.

Preferred Qualifications

• Previous experience as a District Manager, Area Manager, Regional Manager, or similar multi unit leadership role.
• Experience managing multiple high volume, full service restaurants.
• Experience within Asian cuisine or hospitality driven restaurant concepts.
• Experience supporting restaurant openings and leadership development programs.
• ServSafe Certification or equivalent food safety certification.
• Bilingual in English and Spanish or Cantonese preferred, but not required.

What You Can Expect From Us

We believe in investing in leaders who invest in their teams. We provide the resources, support, and opportunities needed to build a successful career while making a meaningful impact on our growing organization.

• Competitive annual salary with potential participation in a performance based bonus program.
• $500 monthly car allowance to support travel between restaurant locations.
• Medical, dental, and vision insurance with 90% of eligible premiums covered by the employer.
• Paid Time Off.
• Employee meals and discounts.

Leadership Growth & Development

• Direct mentorship and professional development from senior operations leadership.
• Opportunities for advancement into senior regional and corporate leadership positions.
• Exposure to strategic business planning, financial management, and company expansion initiatives.
• The opportunity to influence operational strategy, develop future leaders, and contribute directly to the growth of Supreme Dumplings.
• A collaborative leadership environment that values accountability, initiative, continuous improvement, and results.

Eligibility and benefit offerings may vary based on position and tenure.

Equal Opportunity Employer

Supreme Dumplings is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, age, national origin, ancestry, disability, veteran status, or any other status protected under applicable federal, state, or local law.