Restaurant Captain/Assistant General Manager (Supreme Dumplings)

Kizuki Ramen; Lynnwood (WA); On-site; USD 39,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off

Employee meals and discounts

Job summary

Supreme Dumplings in Lynnwood, WA is seeking a Restaurant Captain (Assistant Manager) to support the General Manager in daily operations, uphold SOPs, train the team, and deliver exceptional guest service.

Gaps: This role requires 2+ years in food service, a high school diploma, and valid permits. The role offers opportunities for growth and regular shift coverage in a fast-paced environment.

Qualifications

• Minimum 2 years of experience in customer service, food service, or a related field.
• High school diploma or GED required.
• Valid food handler’s permit (or willingness to obtain one).
• Alcohol server permit preferred.
• Excellent verbal communication and leadership skills.

Responsibilities

• Greet and assist guests with a friendly and professional demeanor.
• Train team members and uphold company standards in food preparation, service, and cleanliness.
• Monitor food quality and manage food cost controls.
• Communicate daily goals and support team members during busy shifts.
• Coordinate schedules, cleaning checklists, inventory, and supply orders.
• Resolve operational issues promptly, including guest concerns and training gaps.
• Clearly communicate procedures, standards, and expectations.
• Lead training across all stations using hands-on guidance and the company’s learning management system.
• Learn basic maintenance of kitchen equipment.
• Conduct daily quality checks to ensure consistency and high standards.
• Perform other duties as assigned.

Skills

Leadership

Communication

Customer service

Attention to detail

Training

Education

High school diploma or GED

Tools

Food handler permit

Alcohol server permit

Job description

Lynnwood, WA, US

3 days ago Requisition ID: 1482

Salary Range: $28.00 To $38.00 Hourly

Job Title: Restaurant Captain/ Assistant Manager

Location: Lynnwood, WA

Pay Range - $28/hr.- $38/hr.

Actual compensation will be determined based on experience, skills, and internal equity.

About Us:

At Supreme Dumplings, we deliver moments of joy to our guests, team members, and the communities we serve. Our mission is to provide the most authentic Xiao Long Bao and other small bites of happiness through quality, service, and value.

We are a Taiwanese restaurant deeply rooted in tradition and craftsmanship. Our specialty, Xiao Long Bao (小籠包), meaning “little dumpling in a basket,” traces its origins back over 1,000 years to China’s Song Dynasty. Cooked traditionally in bamboo baskets, these iconic dumplings are perfected over centuries and lovingly crafted in our kitchens to provide an unparalleled authentic experience.

Our commitment to quality, exceptional service, and creating memorable dining experiences is at the heart of everything we do. We take pride in bringing Taiwanese culinary heritage to Honolulu, ensuring every bite tells a story of tradition, passion, and excellence.

About the Role

Restaurant Captain (Assistant Managers) plays a key leadership role, supporting the General Manager in daily operations while ensuring our Standard Operating Procedures (SOPs) are upheld, the team is well-trained, and guests receive exceptional service.

Restaurant Captains lead by example, energize the team, and ensure the restaurant consistently meets or exceeds operational standards.

We look forward to learning more about you and what you can bring to our team!

Key Responsibilities

Greet and assist guests with a friendly and professional demeanor; respond appropriately to feedback and concerns

Train team members and uphold company standards in food preparation, service, and cleanliness

Monitor food quality and manage food cost controls

Communicate daily goals and support team members during busy shifts

Coordinate schedules, cleaning checklists, inventory, and supply orders

Resolve operational issues promptly, including guest concerns and training gaps

Clearly communicate procedures, standards, and expectations

Lead training across all stations using hands-on guidance and the company’s learning management system

Learn basic maintenance of kitchen equipment

Conduct daily quality checks to ensure consistency and high standards

Perform other duties as assigned

Qualifications

Minimum 2 years of experience in customer service, food service, or a related field

High school diploma or GED required

Valid food handler’s permit (or willingness to obtain one)

Alcohol server permit preferred

Strong attention to customer needs and detail-oriented service mindset

Excellent verbal communication and leadership skills

Ability to perform effectively in a fast-paced environment

Strong training, coaching, and team development abilities

Solid organizational and problem-solving skills

Ability to stand and walk for extended periods

Comfortable working in variable temperatures and around chemicals, smoke, or airborne particles

Benefits & Other Compensation:

Eligible employees may receive a comprehensive benefits package, which may include:

• Medical, dental, and vision insurance
• Paid time off
• Employee meals and discounts
• Opportunities for career growth and professional development
• Eligibility and benefit offerings may vary based on position and tenure

Supreme Dumplings is an equal opportunity employer. We consider all applicants without regard to race, religion, color, gender, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, marital status, or any other status protected by law. We strive to reflect the diverse communities we serve.

Applicants must be 18 years of age or older and must be able to provide documentation proving legal authorization to work in the United States.