District Manager - Richmond, Virginia

Gap Inc; United States; On-site; USD 90,000 - 130,000; Full time

Job summary

Gap Inc. district leadership role overseeing a portfolio of Gap stores, coaching General Managers to deliver an optimal customer and employee experience, operational excellence, merchandising execution, and profitable growth.

You will drive consistent, high performance across initiatives and ensure store-wide P&L alignment while using reports to guide decisions and stay ahead of market trends. Travel and flexible hours are required to meet business needs.

Qualifications

• Experience leading multi-unit, high-volume operations.
• Strong merchandising and data-analysis capabilities.
• Proven ability to coach and develop store leaders.
• Inclusive leadership with strong communication skills.
• Able to travel overnight and work non-traditional hours.

Responsibilities

• Attract, hire, develop and retain the best team for short and long-term goals.
• Monitor performance and ensure results are delivered.
• Develop individual and team capabilities with clear expectations and accountability.
• Foster an inclusive and collaborative work environment.
• Create district merchandising plans using data, strategy and seasonality.
• Lead store visits to drive results across all business areas.
• Plan contingencies and solve problems with sustainable solutions.
• Maintain awareness of external market and competition.
• Ensure stores comply with Gap Inc. policies.

Skills

People leadership

Merchandising

Data-driven decisions

Performance coaching

Customer experience

Strategic planning

Team development

Diversity & inclusion

Travel readiness

Flexible scheduling

Education

College degree

Job description

About the Role

As a District Manager, you lead a portfolio of stores and coach a team of General Managers to deliver an optimal customer and employee experience, operational excellence, merchandising execution, maximum productivity and profitable sales and earnings growth. You are accountable to drive consistent, high performance across all initiatives, and for ensuring consistency between your stores as measured by the P&L and other reports.

What You’ll Do

• Attract, hire, develop and retain the best team to meet both short and long-term business goals.

• Monitor performance and consistently followup to ensure results are delivered.

• Develop individual and team performance & capabilities via clear expectations, intentional conversations, meaningful recognition and accountability.

• Foster and maintain an inclusive and collaborative work environment.

• Identify themes in product performance across your portfolio and create a district merchandising plan to excel performance utilizing data points, strategy and seasonality

• Lead effective store visits focused on driving behaviors which enable the team to consistently deliver results in all areas of the business.

• Identify and use multiple ways to achieve goals when confronted with obstacles; plan for contingencies.

• Identify and solve problems with sustainable solutions

• Maintain a keen awareness of the external market and competition

• Ensure stores are operating in compliance with all Gap Inc. policies and procedures

Who You Are

• Demonstrated ability to drive results; execute based upon direction and manage multiple, competing priorities

• Demonstrated ability to build merchandising capability and coach to sustain merchant strength in stores

• Demonstrated ability to build diverse, high performing teams with an inclusive environment

• Demonstrated ability to deliver an exceptional customer experience via all channels

• Demonstrated ability to continually embrace challenges, take risks, learn fast and enable change.

• Demonstrated ability to achieve beyond what is expected, and take actions or use improvements or learnings to exceed existing goals.

• College degree preferred.

• 3+ year’s multi-unit, high volume, complex business leadership preferred.

• Flexible to work days, nights, weekends and holidays to meet the needs of the business.

• Ability to travel overnight and/or between stores as required.

• Ability to lift and carry 30lbs.