District Manager - Orange County

Gap Inc; Mission Viejo (CA); On-site; USD 90,000 - 140,000; Full time

Job summary

Gap Inc. District Manager leads a portfolio of stores and coaches General Managers to deliver an optimal customer and employee experience, strong profitability and consistent high performance across the district. You will benchmark results, coach for results, and ensure alignment with Gap Inc. standards.

You will attract and develop top talent, monitor performance, and build a district merchandising plan leveraging data, seasonality and market insights while traveling to stores as required.

Qualifications

• Proven ability to drive results across multiple stores.
• Strong merchandising and customer experience focus.
• Experience developing and retaining high-performing teams.
• Ability to travel overnight as required.
• College degree preferred.

Responsibilities

• Attract, hire, develop and retain the best team to meet goals.
• Monitor performance and follow up to ensure results.
• Develop individual and team performance via clear expectations and accountability.
• Foster an inclusive and collaborative work environment.
• Identify product performance themes and create a district merchandising plan.
• Lead store visits focused on driving behaviors to deliver results.
• Identify and use multiple approaches to reach goals when facing obstacles.
• Identify and solve problems with sustainable solutions.
• Maintain awareness of external market and competition.
• Ensure stores comply with Gap Inc. policies and procedures.

Skills

Multi-unit leadership

Merchandising coaching

People development

Customer experience

Change management

Education

College degree preferred

Job description

About the Role

As a District Manager, you lead a portfolio of stores and coach a team of General Managers to deliver an optimal customer and employee experience, operational excellence, merchandising execution, maximum productivity and profitable sales and earnings growth. You are accountable to drive consistent, high performance across all initiatives, and for ensuring consistency between your stores as measured by the P&L and other reports.

What You’ll Do

• Attract, hire, develop and retain the best team to meet both short and long-term business goals.

• Monitor performance and consistently followup to ensure results are delivered.

• Develop individual and team performance & capabilities via clear expectations, intentional conversations, meaningful recognition and accountability.

• Foster and maintain an inclusive and collaborative work environment.

• Identify themes in product performance across your portfolio and create a district merchandising plan to excel performance utilizing data points, strategy and seasonality

• Lead effective store visits focused on driving behaviors which enable the team to consistently deliver results in all areas of the business.

• Identify and use multiple ways to achieve goals when confronted with obstacles; plan for contingencies.

• Identify and solve problems with sustainable solutions

• Maintain a keen awareness of the external market and competition

• Ensure stores are operating in compliance with all Gap Inc. policies and procedures

Who You Are

• Demonstrated ability to drive results; execute based upon direction and manage multiple, competing priorities

• Demonstrated ability to build merchandising capability and coach to sustain merchant strength in stores

• Demonstrated ability to build diverse, high performing teams with an inclusive environment

• Demonstrated ability to deliver an exceptional customer experience via all channels

• Demonstrated ability to continually embrace challenges, take risks, learn fast and enable change.

• Demonstrated ability to achieve beyond what is expected, and take actions or use improvements or learnings to exceed existing goals.

• College degree preferred.

• 3+ year’s multi-unit, high volume, complex business leadership preferred.

• Flexible to work days, nights, weekends and holidays to meet the needs of the business.

• Ability to travel overnight and/or between stores as required.

• Ability to lift and carry 30lbs.