District Manager

Big Brand Tire & Service; Knoxville (TN); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Competitive base salary

Career advancement

Paid vacation and holidays

Medical, dental, and life insurance

Vision, voluntary life, and accident保险

401(k) with company match

Employee discounts

Job summary

Big Brand Tire & Service in Knoxville, TN is seeking a District Manager to oversee 8–12 store locations, drive financial performance, and develop high-performing teams while upholding customer service and safety standards.

The role requires 5+ years in automotive repair and retail sales with management experience, strong leadership, and proficiency in Microsoft Office and Google Suite. Willingness to travel and spend time on-site is expected; competitive salary plus bonuses.

Qualifications

• 5+ years of experience in automotive repair and retail sales with management experience.
• Strong knowledge of tires, tire-related services, and mechanical repairs is highly desirable.
• Demonstrated leadership in training, coaching, and motivating teams.
• Excellent customer service and communication skills with integrity.
• Proficiency in Microsoft Excel, Word, PowerPoint, and Google Suite.
• Comfortable speaking and presenting in small to medium-sized groups.
• Ability to manage multiple priorities under pressure.
• Willingness to travel regularly and spend significant time on-site.
• Valid in-state driver’s license and insurability under company vehicle policy.

Responsibilities

• Conduct weekly service center assessments to evaluate performance and identify areas for improvement.
• Lead hiring, training, and performance management of store-level staff.
• Drive achievement of EBITDAR, sales, and customer service targets.
• Ensure a safe and compliant environment for employees and customers.
• Manage customer complaints to resolution in a timely and professional manner.
• Oversee inventory management and operational efficiency across all stores.
• Coach and mentor store managers and team members to support their development and career progression.

Skills

Leadership

Customer service

Training and coaching

Multi-priority management

Public speaking

Travel willingness

Driver's license

Microsoft Excel

Microsoft Word

PowerPoint

Google Suite

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Google Suite

Job description

About Us

Big Brand Tire & Service has been a trusted name in tire and automotive repair for over 50 years. In the past five years, we've experienced significant growth, bringing several well-known tire brands under one roof—all united by our commitment to fast, friendly service for both customers and team members. We believe in investing in our people, promoting from within, and offering real opportunities for career growth.

Description

District Manager

Big Brand Tire & Service has been a trusted name in tire and automotive repair for over 50 years. In the past five years, we've experienced significant growth, bringing several well-known tire brands under one roof—all united by our commitment to fast, friendly service for both customers and team members. We believe in investing in our people, promoting from within, and offering real opportunities for career growth.

Position Summary

As a District Manager, you will oversee 8–12 store locations, serving as a key leader responsible for executing company initiatives, driving financial performance, and developing high-performing teams. You’ll ensure each location operates efficiently, meets performance targets, and upholds our customer service and safety standards.

Key Responsibilities

• Conduct weekly service center assessments to evaluate performance and identify areas for improvement
• Lead hiring, training, and performance management of store-level staff
• Drive achievement of company targets for EBITDAR, sales, and customer service metrics
• Ensure a safe and compliant environment for employees and customers
• Manage customer complaints to resolution in a timely and professional manner
• Oversee inventory management and operational efficiency across all stores
• Coach and mentor store managers and team members to support their development and career progression

What We’re Looking For

• 5+ years of experience in automotive repair and retail sales, including management experience
• Strong knowledge of tires, tire-related services, and mechanical repairs is highly desirable
• Demonstrated leadership skills with experience in training, coaching, and motivating teams
• Excellent customer service and communication skills, with a high level of personal integrity
• Proficiency in Microsoft Excel, Word, PowerPoint, and Google Suite
• Comfortable speaking and presenting in small to medium-sized groups
• Ability to manage multiple priorities and perform well under pressure
• Willingness to travel regularly and spend significant time on-site as needed
• Valid in-state driver’s license and insurability under company vehicle policy

Benefits & Perks

• Competitive base salary: $90K–$110K annually, plus monthly bonuses
• Excellent opportunities for career advancement
• Paid vacation and holidays
• Medical, dental, and life insurance
• Vision, voluntary life, and accident insurance available
• 401(k) with company match
• Employee discounts and perks

About Big Brand Tire & Service

For 50+ years, Big Brand has been the trusted name in tires and auto repair. Now in over 10 states and growing fast, we’re serious about two things: delivering world-class service to our customers and being the employer-of-choice by providing endless opportunities for career growth.

Big Brand Tire & Service is an Equal Opportunity Employer. We celebrate diversity and are committed to a respectful, inclusive workplace.