District Manager

Boutique Recruiting; Fishers (IN); On-site; USD 145,000 - 190,000; Full time

Benefits offered by this job

Company vehicle

Performance-based bonus

Job summary

Boutique Recruiting is seeking a District Manager to lead residential plumbing operations across the Indiana market. The role focuses on daily operations, market growth, and building high-performing teams while driving profitability and customer satisfaction.

Travel up to 50% and onsite work in Indianapolis required. The ideal candidate has 5+ years in residential home services with proven leadership, P&L, budgeting, and scalable process expertise.

Qualifications

• 5+ years of experience in residential home services or operational leadership.
• Direct experience in home services, preferably residential plumbing or electrical services.
• Bachelor’s degree required.
• Proven leadership in operations, team development, and growth.

Responsibilities

• Oversee daily plumbing service operations across Indianapolis and Muncie markets.
• Lead market expansion and build the Indianapolis team.
• Recruit, train, mentor, and retain technicians and field managers.

Skills

Leadership

P&L Management

Budgeting

Customer Service

Operations Leadership

Education

Bachelor’s degree

Tools

ServiceTitan

Job description

Position Title: District Manager

We are seeking an experienced District Manager to lead and expand residential plumbing operations across the Indiana market. This leadership role will oversee daily operations, drive market growth, manage P&L performance, and build high-performing teams across multiple locations. The District Manager will establish operational processes, strengthen customer service standards, and ensure consistent service quality while supporting business expansion.

The ideal candidate is a results-driven leader with a strong background in residential home services, proven experience building and developing teams, and the operational expertise to drive profitability, accountability, and sustainable growth.

Salary Range: $145,000 - $190,000 / annually, DOE

Responsibilities

• Oversee daily plumbing service operations across the Indianapolis and Muncie markets
• Lead market expansion efforts, including building and developing the Indianapolis team
• Recruit, train, mentor, and retain technicians and field managers to support business growth
• Manage P&L performance, budgeting, financial planning, and operational efficiency
• Develop and implement processes, procedures, and performance standards across locations
• Establish and monitor KPIs to drive accountability, productivity, and profitability
• Conduct field visits to evaluate technician performance, service quality, and customer satisfaction
• Address customer concerns and ensure consistent delivery of professional, high-quality service
• Foster a positive, high-performance culture centered on teamwork, accountability, and continuous improvement
• Identify opportunities to improve operational performance, expand service offerings and increase market share
• Collaborate with executive leadership to execute strategic growth initiatives

Requirements

• 5+ years of experience in residential home services, field services, or a related operational leadership environment
• Direct experience in the home services industry required, preferably residential plumbing or electrical services
• Bachelor's degree required
• Proven leadership experience managing operations, developing teams, and driving business growth
• Strong understanding of P&L management, budgeting, financial performance, and operational processes
• Demonstrated success recruiting, training, and retaining high-performing teams
• Ability to establish KPIs, implement operational improvements, and hold teams accountable
• Strong technical aptitude and proficiency with business management systems
• Excellent communication, organizational, and problem-solving skills
• Self-motivated, intellectually curious, and adaptable leadership style
• Ability to oversee multiple locations and territories preferred
• Experience with ServiceTitan preferred
• Valid driver's license and willingness to travel up to 50%
• Ability to work onsite in Indianapolis five days per week, with regular field visits

Benefits

• Medical, dental, and vision insurance
• 401(k) with company match
• Paid vacation and sick time
• Paid holidays
• Company vehicle
• Performance-based annual bonus
• Professional development and advancement opportunities