District Field Technician: Outdoor Product Expert

Backyard Discovery; Boston (MA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid holidays

Tuition reimbursement

Job summary

Backyard Discovery is hiring a District Field Technician in Boston, MA, to ensure quality installations and assist independent technicians. You will solve complex customer issues and conduct on-site assessments, training new team members on assembly techniques.

This role involves traveling within the district, working outdoors in various conditions, and requires physical capabilities like lifting components up to 75 lbs. Join Backyard Discovery to impact customer experience positively while enjoying comprehensive benefits from day one.

Qualifications

• Hands-on experience assembling outdoor residential products like playsets and gazebos.
• Experience mentoring or training technicians preferred.
• Excellent communication skills necessary.

Responsibilities

• Complete 3–5 installations weekly to support capacity and quality assurance.
• Assist independent technicians with installation challenges.
• Conduct on-site visits for installation completion when necessary.

Skills

Mechanical aptitude

Problem-solving ability

Customer-facing skills

Attention to detail

Job description

Backyard Discovery is hiring a District Field Technician in Boston, MA, to ensure quality installations and assist independent technicians. You will solve complex customer issues and conduct on-site assessments, training new team members on assembly techniques.

This role involves traveling within the district, working outdoors in various conditions, and requires physical capabilities like lifting components up to 75 lbs. Join Backyard Discovery to impact customer experience positively while enjoying comprehensive benefits from day one.