District Field Service Leader: Elevate Customer Care & Growth

Us; West Palm Beach (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

Us is seeking a District Team Leader to perform core FSR duties while supervising a field team in a designated district. You will provide hands-on service support, mentor teammates, and monitor performance metrics to ensure service quality.

The role emphasizes customer satisfaction, issue resolution, and collaboration with service managers to align operations with company goals. Travel to customer sites is required.

Qualifications

• Two years electronic technical school or equivalent experience.
• Field service experience.
• Supervisory experience.
• Valid driver’s license.

Responsibilities

• Install, inspect, repair, and maintain machines and equipment.
• Respond to customer service calls and coordinate scheduling with the service center.
• Promptly report work results, issues, and follow-up via service reports to the Service Manager.

Skills

Field service experience

Supervisory experience

Driver's license

Microsoft Office

Education

Two years electronic technical school or equivalent

Tools

Microsoft Office

Job description

Us is seeking a District Team Leader to perform core FSR duties while supervising a field team in a designated district. You will provide hands-on service support, mentor teammates, and monitor performance metrics to ensure service quality.

The role emphasizes customer satisfaction, issue resolution, and collaboration with service managers to align operations with company goals. Travel to customer sites is required.