District Branch Leader: Growth, Ops & Customer Experience

Rentokil Initial; Phoenix (AZ); Sur place; USD 80 000 - 120 000; Plein temps

Résumé du poste

Rentokil North America, Inc. is seeking an experienced Branch Manager to lead a district, oversee operations, and deliver legendary customer experiences. You will develop the management team, plan staffing, and drive profitability while maintaining high service standards.

You will interview candidates, monitor staffing, analyze financials, and ensure compliance with required licenses. Willingness to travel and on-call coverage are essential for success.

Qualifications

• Bachelor’s Degree or equivalent combination of experience, education, and training.
• At least five to seven years Branch Manager or equivalent level position.
• Strong attention to detail with a background in management, sales, training, relationship development, and/or excellent customer experience.
• Experience analyzing financial reports in a complex, fast-paced environment.
• Successful background managing in pest control industry a plus.
• Available to travel as well as participate in a rotating on-call schedule for off-hours and weekends.
• Ability to obtain and maintain licenses/certificates as required by federal, state, and local regulations.
• Must pass pre-employment background screen.
• Valid driver’s license/clean driving record.

Responsabilités

• Develop the management team to achieve growth, productivity, and profitability goals of the Branch as well as deliver legendary customer experiences
• Interview job applicants and select top candidates as well as monitor staffing needs
• Plan, identify, communicate, and delegate key responsibilities and practices to the operations and service management team to ensure smooth flow of operations within the Branch
• Drive the implementation of company programs and initiatives by motivating and supporting the management team within the district to develop and implement action plans that meet operational and organizational objectives
• Review environments and key business indicators within the district to identify problems, concerns, and opportunities for improvement in order to provide coaching to the operations and service management team to take action and achieve operational goals
• Play a supporting and auditing role with operations, sales, and office leadership positions

Connaissances

Leadership

Staffing

Sales

Training

Relationship development

Customer experience

Financial analysis

Attention to detail

Travel availability

On-call flexibility

Licenses/certificates

Background check

Driver's license

Formation

Bachelor’s Degree or equivalent

Description du poste

Rentokil North America, Inc. is seeking an experienced Branch Manager to lead a district, oversee operations, and deliver legendary customer experiences. You will develop the management team, plan staffing, and drive profitability while maintaining high service standards.

You will interview candidates, monitor staffing, analyze financials, and ensure compliance with required licenses. Willingness to travel and on-call coverage are essential for success.