District 4 Endpoint Technician II - Regional IRC Manager (61036929)

State of South Carolina; Columbia (SC); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Retirement and savings plan options

Paid vacation and sick leave

Telecommuting

Flexible work schedules

Job summary

The State of South Carolina is seeking an Regional Information Consultant (IRC) Manager for District 4 and District 5. This role oversees deployment, maintenance, and support of IT devices and services across multiple counties, ensuring timely and policy-compliant operations.

Responsibilities include supervising IRC staff, coordinating with SOC and DEAs to meet IT needs, and conducting interviews and performance evaluations. Travel within the region is required.

Qualifications

• Bachelor's degree or higher in a related field.
• Minimum 3.5 years in automated information or communications systems.
• Valid motor vehicle operator's license required.

Responsibilities

• Manages deployment, maintenance, and support of IT devices across District 4 and 5.
• Supervises IRC staff, including training, scheduling, and prioritizing work.
• Ensures work proceeds per SCDOT policies while minimizing delays for end users.
• Coordinates with SOC, DEAs, and other IRCs to plan staffing and IT needs.
• Interviews and selects personnel; evaluates performance and provides training.

Skills

IT management experience

Driver's license

Communication and supervision

Education

Bachelor's degree

Job description

Job Responsibilities

Serves as the Regional Information Consultant (IRC) Manager for District 4 and District 5. This area covers Cherokee, Chester, Chesterfield, Darlington, Dillon, Fairfield, Florence, Georgetown, Horry, Lancaster, Marion, Marlboro, Union, Williamsburg, and York counties. Manages the deployment, maintenance, and support of SCDOT Information Technology devices, including desktops, laptops, tablets, printers, and telephone systems and services (including cellular).

Supervises IRC subordinates, to include training, scheduling, and prioritizing their daily work. Ensures that all work schedules, installations, repairs, upgrades, etc. are done in a timely and orderly manner. Also ensures work is performed according to SCDOT policy and procedures while minimizing delays for IT end users. Supervises installation, maintenance, and support of all computers, printers, tablets, and other IT equipment across and throughout assigned region. Enforces policies and procedures for inventory control of all IT equipment and purchases. Supervises surplus of equipment in accordance with SCDOT and state policies. Manages regional area cell phones and assists with all telephone services as needed.

Coordinates with Lead IRC and IT Security Manager to ensure that Security Operations Center (SOC) events are managed according to standards and procedures. Works with DEAs and all lRCs in region to ensure IRC staffing resources are available. Works with District Engineering Administrators (DEAs) and users to develop and determine IT needs and makes recommendations for management. Ensures IT training needs of SCDOT personnel are addressed, and training is scheduled as needed.

Interviews and selects personnel for IRC positions in region. Evaluates employee performance and supervises training for all subordinates. Performs other related duties as assigned.

Minimum And Additional Requirements

A bachelor's degree and three and one-half (3.5) years of experience in automated information or communication system design, installation, operation, repair, or processing of information in a data processing environment or related systems; or an approved acceptable equivalence. A valid motor vehicle operator's license is required.

The physical demands for the essential functions includes sitting or standing at a desk for an extended periods and working on a computer. May be required to lift up to 30 lbs. May be required to work outside normal business hours. Regular travel throughout assigned Region.

Additional Comments

The South Carolina Department of Transportation is committed to a diverse workforce and does not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age (40 or older), disability or genetic information.

Benefits For State Employees

• Health and dental insurance
• Retirement and savings plan options
• Paid vacation and sick leave
• Telecommuting
• Flexible work schedules

Insurance Benefits

• Health insurance
• Prescription coverage and wellness benefits
• Dental
• Vision
• Term life insurance
• Long term disability
• Flexible spending accounts for health and child care expenses

Retirement Benefits

• Defined benefit and defined contribution plans
• 401(k) and 457 plan options

Workplace Benefits

• Tuition assistance
• Holiday, annual and sick leave
• Discounts on purchases, travel and more

Note

The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.