Distribution Service Representative

PathGroup; Nashville (TN); On-site; USD 22,000 - 33,000; Full time

Job summary

PathGroup is seeking a Distribution Service Representative in Nashville, TN. Under supervision, you will collect specimens from clients, transport them to the lab, and deliver supplies along an assigned route.

Your role requires maintaining accurate logs, ensuring specimen integrity, and providing excellent client service while complying with safety and privacy requirements. You will inspect the vehicle, report issues, and adapt to client needs with professional communication.

Qualifications

• Customer service aptitude and ability to interact professionally with clients.
• Willingness to adhere to safety and regulatory guidelines.
• One year of prior job-related experience preferred.

Responsibilities

• Pick up specimens from clients according to procedures and timetable.
• Deliver specimens to designated drop-off points.
• Maintain integrity of specimens during transport.
• Deliver reports and supplies to clients on an assigned route.
• Maintain accurate logs of specimens, reports, and supplies.
• Record client requests for supplies and special services.
• Interact with clients daily and relay concerns for corrective action.
• Follow safety procedures and defensive driving practices.
• Complete special assignments as required.
• Inspect assigned vehicle and report issues; maintain monthly logs.
• Adhere to safety procedures and defensive driving techniques.
• Remain current in training on specimen handling.
• Complete special assignments as required.
• Comply with Corporate policies including Privacy and Security.

Skills

Customer service

Defensive driving

Record keeping

Communication

Education

High School Diploma or GED

G.E.D.

Driver's license

Job description

The Distribution Service Representative, under the direction of the Transportation Distribution Supervisor, performs the daily activities of picking up client specimens, keeping accurate counts, maintaining the integrity of specimens for delivery to lab, and distributing supplies and other items to clients.

ESSENTIAL FUNCTIONS:

• Pick up specimens from clients according to established procedures and timetables.
• Deliver specimens to designated drop off point(s).
• Ensure that the integrity of the specimens is not compromised during transport.
• Deliver reports and supplies to clients on an assigned route.
• Maintain an accurate log of specimens, reports, and supplies picked up or dropped off on an assigned route.
• Record clients' requests for supplies and special services, and forward them to the appropriate person or department.
• Interact with clients on a daily basis, forwards client concerns to coordinator or local supervisor for corrective action.
• Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude.
• Demonstrate flexibility in satisfying customer demands.
• Perform routine inspection of assigned vehicle (i.e., gas, tires, appearance, fluid levels, etc.). Report any problems to coordinator or local supervisor immediately and maintain accurate monthly logs.
• Adhere to all safety procedures.
• Thoroughly understand and participate in defensive driving techniques.
• Remain current in the training and knowledge of specimen handling.
• Completes special assignments as required by coordinator or local supervisor.
• Perform all job responsibilities in alignment with the industry's best security practices and regulatory guidelines to protect the confidentiality, integrity, and availability of protected health information and other sensitive company data.
• Must be familiar with and abide by the Corporate Compliance Program and all Corporate policies, including the Privacy and Security policies.

Requirements

EDUCATION & LICENSURE:

• High School Diploma or G.E.D
• Valid and current driver's license
• Good DMV report

REQUIREMENTS:

• One year of prior job-related experience preferred.
• Must be able to work flexible hours as needed or required

Work Location Type

On-Site

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