Distribution Sales Account Manager

PlayPower, Inc.; Irving (TX); On-site; USD 60,000 - 95,000; Full time

Job summary

PlayPower, Inc. in Irving, TX seeks a Distributor Sales Account Manager to drive USA SHADE product sales through distributors and national accounts, building relationships, preparing quotes, and presenting proposals to customers.

You will educate distributors on resources and collaborate with project management and engineering to ensure excellent service. You will manage CRM data, track performance, and develop strategic plans to exceed revenue goals quarterly and annually, while coordinating

Qualifications

• Superior written and verbal communication skills.
• Daily account management ability from our DFW office location.
• Strong organizational and multi-tasking skills.
• Customer Service Orientation: listening to and understanding the customer; ensuring satisfaction.
• Planning and Organizing: establish course of action to meet goals.
• Resilience: handle disappointment and rejection while staying effective.

Responsibilities

• Work with existing distributors and national accounts to develop new business and cultivate relationships.
• Consult with distribution sales reps to develop designs, pricing, guidance, and installation expertise.
• Prepare and present quotes and proposals to distributors and national accounts.
• Educate and support distribution sales reps on USA Shade resources (quote tool, website, training).
• Collaborate with project management and engineering to ensure customer satisfaction.
• Track, measure and analyze territory performance via CRM.
• Perform administrative tasks and manage quotes and reports as needed.
• Prioritize multiple tasks and projects; work on distribution sales team projects.

Skills

Superior written and verbal comms

Daily account management

Organizational and multi-tasking

Customer service orientation

Planning and organizing

Resilience

Tools

Microsoft Office Suite

CRM tools (HubSpot, Salesforce)

Job description

At PlayPower, we are not just a company; we're a passionate family of brands dedicated to creating moments of joy and inspiration through play. As a global leader in crafting premier recreational equipment, our mission is to ignite imagination and fuel creativity in people of all ages. By joining our team of over 1600 employees across the world, you are joining a community that believes in the Power of Play! If you're ready to make a lasting impact and bring laughter and fun to the lives of children and adults, explore our exciting opportunities to help us create a world where play knows no limits.

Company Values

• Honesty and Integrity
• Respect and Caring for Others
• Openness and Collaboration
• Individual and Team Accountability
• Passion and Purpose

Position Overview

This position is responsible for supporting and generating sales of diverse USA SHADE products in a national and/or regional assigned area through relationship building and by demonstrating exemplary organization, product knowledge, and customer service skills. The Distributor Sales Account Manager helps develop and support new and existing 3rd party distributors and national accounts as well as working directly with end users.

• Work with existing distributors and national accounts to develop new business and cultivate existing business relationships.
• Consult with distribution sales reps to develop custom designed structures for their projects including drawings, pricing, competitive guidance, and installation expertise.
• Prepare and present quotes and proposals to distributors and national account customers.
• Educate and support distribution sales reps on USA Shade resources such as internal online quote tool, best website practices, product training, and more.
• Collaborate with other departments i.e. project management and engineering to ensure a positive customer service experience and client satisfaction.
• Track, measure and analyze personal and territory performance through the company’s CRM tool.
• Perform various administrative tasks i.e. conceptual drawing requests, design drawing requests, and completing reports and paperwork as needed.
• Timely response to all internal and external emails and phone calls based on company policy, along with preparing quotes.
• Ability to prioritize multiple tasks and projects.
• Work on Distribution Sales team "projects" on an as assigned basis.
• Create a strategic business plan with Director to meet and exceed all revenue goals and targets on a quarterly, annual basis.
• Other job duties as assigned

Knowledge, Skills, & Abilities

• Superior written and verbal communication skills
• Daily account management ability from our DFW office location
• Strong organizational and multi-tasking skills
• Customer Service Orientation: making efforts to listen to and understand the customer (both internal and external); anticipating customer needs; giving high priority to customer satisfaction
• Planning and Organizing: establishing a course of action for self and/or others to efficiently and effectively accomplish specific goals.
• Resilience: handling disappointment and/or rejection while maintaining effectiveness.

Qualifications

• Minimum of one year of B2B sales experience
• Strong knowledge of Microsoft Office Suite and CRM tools (HubSpot, Salesforce, or similar)
• Previous experience in commercial shade for park and recreation or similar field, a plus