Distribution Operations Specialist – Continuous Improvement

Conair LLC; Hagerstown (MD); On-site; USD 60,000 - 83,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Short- and long-term disability

Paid parental leave

Paid time off

11 paid holidays

Two paid volunteer days

Employee product discounts

401(k) plan with employercontributions

Job summary

Conair is seeking an Operations Specialist to oversee daily distribution center activities, coordinating inbound, outbound, and value-added workflows. You will collaborate with internal teams, suppliers, and 3PLs to drive efficiency, accuracy, and continuous improvement in service delivery.

The role emphasizes SOP creation, performance reporting, and strong cross-functional communication to meet business objectives at the Hagerstown, MD site.

Qualifications

• Two to five years of experience in a 3PL, distribution, warehouse or logistics environment.
• Strong problem-solving abilities with a data-driven mindset.
• Knowledge of warehouse safety regulations and best practices.
• Familiarity with WMS, inventory-control methods, and operational reporting.
• Excellent communication and interpersonal skills with the ability to collaborate cross-functionally.
• Strong organizational and time-management skills in a fast-paced environment.
• Proven ability to work under pressure, meet deadlines, and support high-volume operations.

Responsibilities

• Partner with Supply Chain, Finance, Operations, and brands to fulfill value-added service and quality-control projects at the distribution center.
• Support inbound optimization and supplier challenges.
• Partner with Customer Service, Planning, and Finance to address service issues and implement corrective actions.
• Partner with the 3PL on inbound quality-control issues and special projects.
• Manage inbound damaged-inventory discrepancies and special-project requirements with the 3PL.
• Maintain strong cross-functional relationships to promote transparency, accuracy, and timely issue resolution.
• Implement corrective actions when quality issues arise, working closely with production teams.
• Oversee 3PL accessorial-labor projects, including product conversions, rework, and returns/damages sorting.
• Partner with Asia on inbound issues.
• Recommend data-backed solutions to eliminate bottlenecks and improve flow and efficiency.
• Drive accountability, efficiency, and continuous improvement in partnership with the 3PL.
• Create, maintain, and improve SOPs and work instructions for operational processes; keep documentation current and aligned with business changes.

Job description

Conair is seeking an Operations Specialist to oversee daily distribution center activities, coordinating inbound, outbound, and value-added workflows. You will collaborate with internal teams, suppliers, and 3PLs to drive efficiency, accuracy, and continuous improvement in service delivery.

The role emphasizes SOP creation, performance reporting, and strong cross-functional communication to meet business objectives at the Hagerstown, MD site.