Operations Specialist

Conair LLC; Hagerstown (MD); On-site; USD 60,000 - 83,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Short- and long-term disability

Paid parental leave

Paid time off

11 paid holidays

Two paid volunteer days

Employee product discounts

401(k) plan with employercontributions

Job summary

Conair is seeking an Operations Specialist to oversee daily distribution center activities, coordinating inbound, outbound, and value-added workflows. You will collaborate with internal teams, suppliers, and 3PLs to drive efficiency, accuracy, and continuous improvement in service delivery.

The role emphasizes SOP creation, performance reporting, and strong cross-functional communication to meet business objectives at the Hagerstown, MD site.

Qualifications

• Two to five years of experience in a 3PL, distribution, warehouse or logistics environment.
• Strong problem-solving abilities with a data-driven mindset.
• Knowledge of warehouse safety regulations and best practices.
• Familiarity with WMS, inventory-control methods, and operational reporting.
• Excellent communication and interpersonal skills with the ability to collaborate cross-functionally.
• Strong organizational and time-management skills in a fast-paced environment.
• Proven ability to work under pressure, meet deadlines, and support high-volume operations.

Responsibilities

• Partner with Supply Chain, Finance, Operations, and brands to fulfill value-added service and quality-control projects at the distribution center.
• Support inbound optimization and supplier challenges.
• Partner with Customer Service, Planning, and Finance to address service issues and implement corrective actions.
• Partner with the 3PL on inbound quality-control issues and special projects.
• Manage inbound damaged-inventory discrepancies and special-project requirements with the 3PL.
• Maintain strong cross-functional relationships to promote transparency, accuracy, and timely issue resolution.
• Implement corrective actions when quality issues arise, working closely with production teams.
• Oversee 3PL accessorial-labor projects, including product conversions, rework, and returns/damages sorting.
• Partner with Asia on inbound issues.
• Recommend data-backed solutions to eliminate bottlenecks and improve flow and efficiency.
• Drive accountability, efficiency, and continuous improvement in partnership with the 3PL.
• Create, maintain, and improve SOPs and work instructions for operational processes; keep documentation current and aligned with business changes.

Job description

Position Summary

The Operations Specialist is responsible for overseeing daily distribution center operations, ensuring efficient inbound, outbound, and value-added service workflow execution. The role partners closely with internal stakeholders, external suppliers, and 3PL teams to maintain operational excellence, drive continuous improvement, and ensure deliverables are met in alignment with company objectives

Position Summary

The Operations Specialist is responsible for overseeing daily distribution center operations, ensuring efficient inbound, outbound, and value-added service workflow execution. The role partners closely with internal stakeholders, external suppliers, and 3PL teams to maintain operational excellence, drive continuous improvement, and ensure deliverables are met in alignment with company objectives

Key Responsibilities

Business Partnership

• Partner with Supply Chain, Finance, Operations, and brands to fulfill value-added service and quality-control projects at the distribution center.
• Support inbound optimization and supplier challenges.
• Partner with Customer Service, Planning, and Finance to address service issues and implement corrective actions.
• Partner with the 3PL on inbound quality-control issues and special projects.
• Manage inbound damaged-inventory discrepancies and special-project requirements with the 3PL.
• Maintain strong cross-functional relationships to promote transparency, accuracy, and timely issue resolution.
• Implement corrective actions when quality issues arise, working closely with production teams.
• Oversee 3PL accessorial-labor projects, including product conversions, rework, and returns/damages sorting.
• Partner with Asia on inbound issues.

Continuous Improvement & Problem Solving

• Recommend data-backed solutions to eliminate bottlenecks and improve flow and efficiency.
• Drive accountability, efficiency, and continuous improvement in partnership with the 3PL.
• Create, maintain, and improve SOPs and work instructions for operational processes; keep documentation current and aligned with business changes.

Qualifications

• Two to five years of experience working in a 3PL, distribution, warehouse, or logistics environment.
• Strong problem-solving abilities with a data-driven mindset.
• Knowledge of warehouse safety regulations and best practices.
• Familiarity with WMS, inventory-control methods, and operational reporting.
• Excellent communication and interpersonal skills with the ability to collaborate cross-functionally.
• Strong organizational and time-management skills with the ability to prioritize multiple tasks in a fast-paced environment.
• Proven ability to work under pressure, meet deadlines, and support high-volume operations

Compensation

Conair has established a good faith salary range for this position. The salary range reflects the Company's reasonable expectation for the role at the time of posting and is based on a variety of factors including business needs, market conditions, candidate qualifications, experience, skills, and internal equity. The anticipated base salary range for this position is $60,000.00 to $83,000.00 annually.

In addition to base salary, this position is eligible to participate in Conair's annual bonus program.

Conair also offers a comprehensive benefits package that includes medical, dental and vision coverage; short- and long-term disability insurance; paid parental leave; paid time off; 11 paid holidays; two paid volunteer days; employee product discounts; and a 401(k) plan with employer contributions.

• medical, dental and vision coverage
• short- and long-term disability insurance
• paid parental leave
• paid time off
• 11 paid holidays
• two paid volunteer days
• employee product discounts
• and a 401(k) plan with employer contributions

Eligibility for certain benefits may vary based on employment status and plan terms.

Environmental Factors

This role is performed in a professional office environment and requires prolonged periods of sitting, working on a computer, and using standard office equipment. The position follows Conair's in person work model, requiring on-site presence at the Hagerstown, MD office Monday through Friday.

About Conair

Conair is a leading international designer, manufacturer, and marketer of branded personal care and small kitchen appliances, cookware, hairbrushes & accessories, cosmetic bags, and travel accessories.

Conair has always been driven by a passion for innovation; it’s part of the Company’s DNA. Trendsetting products have been invented by Conair since its inception in 1959, keeping the Company always a step ahead of the competition. The company's domestic and international divisions offer a diversified mix of consumer and professional products sold in over 120 countries. The Family of Conair brands includes CONAIR, Cuisinart, BabylissPRO, Scünci , TRAVELSMART by CONAIR, and Waring.

Conair’s passion for innovation gets stronger with each decade, as evidenced by the over 1,000 patents the Company has obtained worldwide. Today, Conair and its brands are names known throughout the world. Conair continues to introduce its brands to new and emerging markets, year after year. By the 1990s, most households in America owned at least one Conair product. Today many have more than one, and the Company’s goal is to ensure that every household in the world eventually owns one of our products.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled