Distribution Operations Specialist

Isuzu North America; Anaheim (CA); On-site; USD 39,000 - 47,000; Full time

Benefits offered by this job

Comprehensive health coverage

Fertility & family-building benefits

Generous time off

401(k) plan with company match

Life and travel insurance

Wellness program

Tuition reimbursement

Exclusive employee discounts

Job summary

Isuzu North America is seeking a distribution operations professional to administer Commercial Vehicle distribution activities in Anaheim. You will handle dealer communications, process orders, and coordinate with ports, body companies, and mod centers.

Strong documentation, multitasking, and SAP/MS Office skills are essential. Ideal candidates have 2 years of college-level education, 3+ years in customer service or distribution, and experience in a fast-paced automotive environment.

Qualifications

• Two years college-level education or equivalent directly related experience.
• Minimum three years telemarketing, customer service or distribution experience.
• Automotive/heavy truck experience desirable.
• Previous experience in a fast-paced environment.

Responsibilities

• Processes requests for information, changes, and updates from dealers, regional and fleet personnel via phone, e-mail, internal electronic mail system, and fax. Maintains proper documentation on important issues.
• Monitors reports generated from daily order processing and takes appropriate action that requires communicating with dealers to resolve issues. Processes daily assignments from the ports, body companies, and mod center.
• Processes daily shipment reports from ports, body companies, and the mod center. Maintains proper audit documentation.
• Acts as main liaison between Isuzu and body companies. Confirms accuracy of purchase orders, processes invoices, and maintains available inventory reports.
• Processes vehicle hold requests, including input into the vehicle system, follow-up, assignment, and/or hold release, as well as all related documentation.
• Performs miscellaneous job-related duties as assigned.

Skills

Verbal & written comms

Multitasking

Organizational skills

Education

Two years college-level education or equivalent

Tools

MS Office

SAP

Mainframe systems

Job description

Isuzu North America is seeking a distribution operations professional to administer Commercial Vehicle distribution activities in Anaheim. You will handle dealer communications, process orders, and coordinate with ports, body companies, and mod centers.

Strong documentation, multitasking, and SAP/MS Office skills are essential. Ideal candidates have 2 years of college-level education, 3+ years in customer service or distribution, and experience in a fast-paced automotive environment.