Distribution Specialist

Isuzu North America; Anaheim (CA); On-site; USD 39,000 - 47,000; Full time

Benefits offered by this job

Comprehensive health coverage

Fertility & family-building benefits

Generous time off

401(k) plan with company match

Life and travel insurance

Wellness program

Tuition reimbursement

Exclusive employee discounts

Job summary

Isuzu North America is seeking a distribution operations professional to administer Commercial Vehicle distribution activities in Anaheim. You will handle dealer communications, process orders, and coordinate with ports, body companies, and mod centers.

Strong documentation, multitasking, and SAP/MS Office skills are essential. Ideal candidates have 2 years of college-level education, 3+ years in customer service or distribution, and experience in a fast-paced automotive environment.

Qualifications

• Two years college-level education or equivalent directly related experience.
• Minimum three years telemarketing, customer service or distribution experience.
• Automotive/heavy truck experience desirable.
• Previous experience in a fast-paced environment.

Responsibilities

• Processes requests for information, changes, and updates from dealers, regional and fleet personnel via phone, e-mail, internal electronic mail system, and fax. Maintains proper documentation on important issues.
• Monitors reports generated from daily order processing and takes appropriate action that requires communicating with dealers to resolve issues. Processes daily assignments from the ports, body companies, and mod center.
• Processes daily shipment reports from ports, body companies, and the mod center. Maintains proper audit documentation.
• Acts as main liaison between Isuzu and body companies. Confirms accuracy of purchase orders, processes invoices, and maintains available inventory reports.
• Processes vehicle hold requests, including input into the vehicle system, follow-up, assignment, and/or hold release, as well as all related documentation.
• Performs miscellaneous job-related duties as assigned.

Skills

Verbal & written comms

Multitasking

Organizational skills

Education

Two years college-level education or equivalent

Tools

MS Office

SAP

Mainframe systems

Job description

Job Summary

Responsible for the administration of all Commercial Vehicle distribution activities.

• Processes requests for information, changes, and updates from dealers, regional and fleet personnel via phone, e-mail, internal electronic mail system, and fax. Maintains proper documentation on important issues.
• Monitors reports generated from daily order processing and takes appropriate action that requires communicating with dealers to resolve issues. Processes daily assignments from the ports, body companies, and mod center.
• Processes daily shipment reports from ports, body companies, and the mod center. Maintains proper audit documentation.
• Acts as main liaison between Isuzu and body companies. Confirms accuracy of purchase orders, processes invoices, and maintains available inventory reports.
• Processes vehicle hold requests, including input into the vehicle system, follow-up, assignment, and/or hold release, as well as all related documentation.
• Performs miscellaneous job-related duties as assigned.

Principal Duties & Responsibilities

• Processes requests for information, changes, and updates from dealers, regional and fleet personnel via phone, e-mail, internal electronic mail system, and fax. Maintains proper documentation on important issues.
• Monitors reports generated from daily order processing and takes appropriate action that requires communicating with dealers to resolve issues. Processes daily assignments from the ports, body companies, and mod center.
• Processes daily shipment reports from ports, body companies, and the mod center. Maintains proper audit documentation.
• Acts as main liaison between Isuzu and body companies. Confirms accuracy of purchase orders, processes invoices, and maintains available inventory reports.
• Processes vehicle hold requests, including input into the vehicle system, follow-up, assignment, and/or hold release, as well as all related documentation.
• Performs miscellaneous job-related duties as assigned.

Organizational Relationships

• Reports to: Manager, Production Distribution Operations

Qualifications

EDUCATION, EXPERIENCE & TRAINING:

• Two years college-level education or equivalent directly related experience
• Minimum three years telemarketing, customer service or distribution experience
• Automotive/heavy truck experience desirable
• Previous experience in a fast-paced environment

Knowledge

• Knowledge of inventory control, record keeping, and data recording

Skills & Abilities

• Proficient PC skills in MS Office applications; familiarity with mainframe systems and SAP preferred
• Excellent verbal and written communication skills
• Strong multi-tasking and organizational skills

The employee must be able to access, enter, and retrieve data using a computer. This is primarily a sedentary position in a controlled office environment, which requires only occasional reaching, stooping, and lifting of office files, reports or records, typically weighing 5 lbs. or less.

PAY SCALE

The pay scale for this position is between $27.91 and $34.18. The actual compensation will be determined based on experience and other factors permitted by law.

Exceptional Perks That Go Beyond the Basics

Join a workplace that invests in your well-being-mind, body, and future:

• Comprehensive Health Coverage Medical, dental, vision, and fertility benefits to support you through every stage of life
• Fertility & Family-Building Support through WIN Fertility: Includes Adoption & Surrogacy Benefits, WINMaternity, and PowerPause, offering up to $25,000 in lifetime benefits for fertility-related services such as IVF, IUI, and preconception support
• Generous Time Off Enjoy a healthy work-life balance with paid vacation, 15 paid holidays annually, sick leave, parental leave, and MTO (Miscellaneous Time Off) for volunteering or a compelling personal need
• Smart Retirement Planning Build long-term financial security with a 401(k) plan featuring a company match and an additional Annual Retirement Contribution (ARC)
• Peace of Mind Company-paid Basic Life and AD&D Insurance, as well as Travel Insurance, so you're covered wherever life takes you
• Wellness Program Access a variety of tools and resources designed to support your physical and mental well-being
• Tuition Reimbursement Pursue continued education with financial support for job-related coursework, degree programs, and professional growth
• Exclusive Employee Discounts Save on insurance, travel, entertainment, car purchases/rentals, retail purchases, and more