Fleet Data & Payments Analyst (Contract)

ISUZU NORTH AMERICA CORPORATION; Anaheim (CA); On-site; USD 58,000 - 71,000; Full time

Job summary

ISUZU NORTH AMERICA CORPORATION in Anaheim, CA is seeking an experienced administrator to analyze and process dealer fleet incentive and payment requests. You will act as a liaison among corporate, field, and dealer personnel to resolve fleet assistance issues.

The role requires at least an associate degree or equivalent with 2+ years of administrative/customer service experience and familiarity with data entry and SAP systems.

Qualifications

• Associate degree or equivalent directly related work experience.
• Minimum two year administrative/customer service experience.
• Previous database management experience preferred.

Responsibilities

• Analyzes and processes dealer fleet incentive requests and payment requests within Isuzu fleet sales support department guidelines.
• Acts as liaison between corporate office, field, and dealer personnel regarding Isuzu fleet assistance issues.
• Reviews and distributes fleet assistance requests from Isuzu dealers and ICTA fleet organization; ensures fair treatment and escalates as needed.
• Reviews, approves, or denies new fleet account requests from Isuzu dealers and ICTA fleet organization; seeks supervisor guidance when needed.
• Researches dealer payment discrepancies and provides dealers with resolution.
• Processes dealer credit and debit payments through Isuzu business systems per policies.

Skills

MS Office

Excel

Access

Communication

Analytical skills

Organizational skills

SAP

Database management

Education

Associate degree or equivalent

Tools

SAP

Job description

ISUZU NORTH AMERICA CORPORATION in Anaheim, CA is seeking an experienced administrator to analyze and process dealer fleet incentive and payment requests. You will act as a liaison among corporate, field, and dealer personnel to resolve fleet assistance issues.

The role requires at least an associate degree or equivalent with 2+ years of administrative/customer service experience and familiarity with data entry and SAP systems.