Distribution Growth Engineer — Channel Partners & Tech Support

Smiths Group; Greensboro (NC); On-site; USD 90,000 - 120,000; Full time

Job summary

John Crane, a business of Smiths Group, is seeking a Distribution Business Development Engineer to grow the DIA channel in the assigned district across the Southeast US with travel up to 50%.

The role provides technical and commercial support to customers, distributors, and sales teams, and partners with engineering to deliver solutions using mechanical seals and rotating equipment experience. Bachelor’s degree preferred; five years in field sales/engineering is expected.

Qualifications

• Minimum 5 years’ experience with mechanical seals, rotating equipment and basic engineering principles.
• Knowledge of work order variances, SAP, MFG-PRO, QAD, or equivalent.
• Ability to travel 50% of the time in Southeast United States including overnight travel.

Responsibilities

• Work with distribution partners to provide product recommendations based on customer applications, service requirements, and technical specifications.
• Collaborate with field sales representatives to ensure accurate and timely product selection and delivery.
• Assist customers and channel partners with troubleshooting technical issues and diagnosing product failures.
• Coordinate with internal engineering teams to conduct root cause analysis and develop corrective actions.
• Provide remote and on-site technical support for product installations, commissioning, and maintenance.

Education

High school diploma

Bachelor's degree in mechanical engineering

Tools

SAP

MFG-PRO

QAD

Job description

John Crane, a business of Smiths Group, is seeking a Distribution Business Development Engineer to grow the DIA channel in the assigned district across the Southeast US with travel up to 50%.

The role provides technical and commercial support to customers, distributors, and sales teams, and partners with engineering to deliver solutions using mechanical seals and rotating equipment experience. Bachelor’s degree preferred; five years in field sales/engineering is expected.