Distribution Customer Service Specialist

Conectiv Supply Chain Solutions, Inc.; La Vergne (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Conectiv Supply Chain Solutions, Inc. is seeking a Cust Svc Professional in La Vergne, TN to manage customer orders, provide accurate information, and coordinate with production and shipping teams.

The role requires strong communication, problem solving, and the ability to work with minimal supervision in a fast-paced distribution environment. Prior CSR experience and a four-year degree are preferred.

Qualifications

• Position requires above average computer skills.
• Softeon experience is helpful.
• Must have demonstratable communication skills.

Responsibilities

• Review orders from customers and resolve problems promptly.
• Notify customers of the resolution and follow up as needed.
• Provide accurate packaging instructions to begin orders.
• Coordinate with distribution production departments to clarify customer requirements.
• Communicate order status and potential delays to customers promptly.

Skills

Computer skills

Softeon experience

Communication skills

CSR duties familiarity

Education

Four-year college degree

Tools

Softeon software

Job description

Conectiv Supply Chain Solutions, Inc. is seeking a Cust Svc Professional in La Vergne, TN to manage customer orders, provide accurate information, and coordinate with production and shipping teams.

The role requires strong communication, problem solving, and the ability to work with minimal supervision in a fast-paced distribution environment. Prior CSR experience and a four-year degree are preferred.