Distribution Center Supervisor - 2nd Shift Leader

The Paper Store; Leominster (MA); On-site; USD 60,000 - 70,000; Full time

Job summary

The Paper Store is seeking a Department Supervisor for the Leominster, MA distribution center. This salaried leadership role oversees daily operations on the 2nd shift (2:00 PM - 10:30 PM) with a focus on productivity, safety, and people development.

You will coach leads and associates, drive performance, manage workflow, and ensure adherence to policies while maintaining a safe, clean, and engaging work environment.

Qualifications

• 3–5 years of leadership experience in distribution or warehouse.
• Experience coaching and disciplinary actions.
• Ability to lift up to 50 lbs and stand for extended periods.
• Onsite work at Leominster distribution center.

Responsibilities

• Be a TPS brand ambassador.
• Lead, coach, and develop a team of Leads and associates to drive performance, engagement, and accountability.
• Manage all aspects of employee performance, including coaching, corrective action, and development planning.
• Train and onboard new associates, ensuring role clarity, capability, and adherence to safety expectations.
• Establish clear expectations and hold associates accountable to productivity, quality, and safety standards.
• Address workplace conflict directly and professionally, partnering with HR on escalated or non‑negotiable matters.
• Own daily department operations including workflow planning, prioritization, and execution.
• Delegate work effectively to balance workload, meet operational goals, and support team development.
• Monitor and manage departmental performance metrics, taking proactive action to address gaps and drive improvement.
• Adjust labor, workflow, and priorities in real time to meet changing business demands.
• Ensure adherence to company policies, procedures, and operational standards.
• Maintain a safe, clean, and organized work environment and enforce all safety requirements.
• Identify process improvement opportunities and support continuous improvement initiatives.
• Serve as the primary communication bridge between associates and department leadership.
• Facilitate daily huddles to reinforce priorities, expectations, safety, and performance goals.
• Support building operations, including opening/closing, incident response, and asset protection responsibilities.

Skills

People leadership

Coaching

Communication

Performance management

Safety focus

Tools

Microsoft 365

WMS

Job description

The Paper Store is seeking a Department Supervisor for the Leominster, MA distribution center. This salaried leadership role oversees daily operations on the 2nd shift (2:00 PM - 10:30 PM) with a focus on productivity, safety, and people development.

You will coach leads and associates, drive performance, manage workflow, and ensure adherence to policies while maintaining a safe, clean, and engaging work environment.