Distribution Center Supervisor - 2nd Shift

The Paper Store; Leominster (MA); On-site; USD 60,000 - 70,000; Full time

Job summary

The Paper Store is seeking a Department Supervisor for the Leominster, MA distribution center. This salaried leadership role oversees daily operations on the 2nd shift (2:00 PM - 10:30 PM) with a focus on productivity, safety, and people development.

You will coach leads and associates, drive performance, manage workflow, and ensure adherence to policies while maintaining a safe, clean, and engaging work environment.

Qualifications

• 3–5 years of leadership experience in distribution or warehouse.
• Experience coaching and disciplinary actions.
• Ability to lift up to 50 lbs and stand for extended periods.
• Onsite work at Leominster distribution center.

Responsibilities

• Be a TPS brand ambassador.
• Lead, coach, and develop a team of Leads and associates to drive performance, engagement, and accountability.
• Manage all aspects of employee performance, including coaching, corrective action, and development planning.
• Train and onboard new associates, ensuring role clarity, capability, and adherence to safety expectations.
• Establish clear expectations and hold associates accountable to productivity, quality, and safety standards.
• Address workplace conflict directly and professionally, partnering with HR on escalated or non‑negotiable matters.
• Own daily department operations including workflow planning, prioritization, and execution.
• Delegate work effectively to balance workload, meet operational goals, and support team development.
• Monitor and manage departmental performance metrics, taking proactive action to address gaps and drive improvement.
• Adjust labor, workflow, and priorities in real time to meet changing business demands.
• Ensure adherence to company policies, procedures, and operational standards.
• Maintain a safe, clean, and organized work environment and enforce all safety requirements.
• Identify process improvement opportunities and support continuous improvement initiatives.
• Serve as the primary communication bridge between associates and department leadership.
• Facilitate daily huddles to reinforce priorities, expectations, safety, and performance goals.
• Support building operations, including opening/closing, incident response, and asset protection responsibilities.

Skills

People leadership

Coaching

Communication

Performance management

Safety focus

Tools

Microsoft 365

WMS

Job description

Job Summary

Position: Department Supervisor | Location: 0097 - Distribution Center, LEOMINSTER, MA 01453 | Shift: 2nd Shift (2:00 PM - 10:30 PM) | Salary: $60,000 - $70,000 per year

Role Overview

The Department Supervisor is a salaried leadership role responsible for the overall performance, operations, and people management of an assigned distribution center function during the 2nd Shift. This leader owns day‑to‑day execution, ensuring accuracy, productivity, and a safe, positive work environment while driving results through hands‑on coaching, clear communication, and operational discipline.

Responsibilities

• Be a TPS brand ambassador
• Lead, coach, and develop a team of Leads and associates to drive performance, engagement, and accountability
• Manage all aspects of employee performance, including coaching, corrective action, and development planning
• Train and onboard new associates, ensuring role clarity, capability, and adherence to safety expectations
• Establish clear expectations and hold associates accountable to productivity, quality, and safety standards
• Address workplace conflict directly and professionally, partnering with HR on escalated or non‑negotiable matters
• Own daily department operations including workflow planning, prioritization, and execution
• Delegate work effectively to balance workload, meet operational goals, and support team development
• Monitor and manage departmental performance metrics, taking proactive action to address gaps and drive improvement
• Adjust labor, workflow, and priorities in real time to meet changing business demands
• Ensure adherence to company policies, procedures, and operational standards
• Maintain a safe, clean, and organized work environment and enforce all safety requirements
• Identify process improvement opportunities and support continuous improvement initiatives
• Serve as the primary communication bridge between associates and department leadership
• Facilitate daily huddles to reinforce priorities, expectations, safety, and performance goals
• Support building operations, including opening/closing, incident response, and asset protection responsibilities

Who You Are

• Strong people leader with demonstrated ability to coach, develop, and hold others accountable
• Comfortable making decisions in a fast‑paced, changing environment
• Effective communicator with the ability to set expectations and manage performance conversations
• Demonstrated experience managing employee performance and workplace conflict
• Highly organized with strong prioritization and time‑management skills
• Team‑oriented leader who models professionalism, accountability, and engagement

Job Requirements

• 3–5 years of leadership experience in distribution, warehouse, or similar environment
• Experience managing employee performance, including coaching and corrective action
• Proven ability to lead teams in a fast‑paced, high‑volume environment
• Strong decision‑making and problem‑solving skills
• Proficiency with Microsoft 365 and warehouse management systems (WMS preferred)
• Ability to lift up to 50 lbs, stand and walk for extended periods up to 6+ hours, and operate in a warehouse environment
• Primarily scheduled for 2nd Shift (2:00 PM - 10:30 PM); flexibility to work additional hours, weekends, or alternate schedules may be required based on business needs
• Work onsite at the Distribution Center, located in Leominster, MA

Working Conditions

• Warehouse environment with variable temperatures
• Exposure to noise, moving equipment, and physical work demands

Equal‑Opportunity Statement

TPS Group Holdings is an equal‑opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, disability, age, veteran status, or any other classification protected by state, local or federal law.