Distribution Center Outbound Department Manager

Ferguson Enterprises, LLC; Fort Payne (AL); On-site; USD 44,000 - 96,000; Full time

Job summary

Ferguson is seeking a Distribution Center Outbound Department Manager for the Fort Payne, AL Distribution Center. You will lead a team of 15-20 hourly associates and supervisors on the 2nd shift, starting at 3 PM, focusing on safety, service, quality, productivity and continuous improvement to drive bottom-line results.

If you have warehousing, shipping and receiving leadership experience, a data-driven mindset, and a talent for developing others, you will fit well in a dynamic, high-performing

Qualifications

• 5+ years of experience in warehouse, distribution, logistics, manufacturing, or supply chain operations.
• 3+ years of leadership experience managing warehouse associates, team leads, and/or supervisors.
• Experience leading operations in a fast-paced, high-volume environment.
• Demonstrated ability to drive performance through coaching, development, and accountability.
• Working knowledge of Warehouse Management Systems (WMS) and Labor Management Systems (LMS).
• Strong understanding of warehouse operations, inventory management, and productivity measurement.
• Knowledge of OSHA regulations and warehouse safety standards.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent communication, leadership, and interpersonal skills.
• Proficiency with Microsoft Office applications and operational reporting tools.

Responsibilities

• Lead daily operations within an assigned warehouse department, ensuring productivity, quality, service, and safety objectives are achieved.
• Direct the efficient flow of inventory, materials, and customer orders throughout the distribution center.
• Monitor operational performance and implement solutions to improve efficiency, accuracy, and throughput.
• Ensure compliance with standard operating procedures, inventory controls, and company policies.
• Support labor planning and staffing strategies to meet changing business demands.
• Coordinate effectively with other departments and shifts to ensure seamless execution across the facility.
• Drive operational readiness during peak periods, seasonal volume fluctuations, and special business initiatives.
• In partnership with HR you will recruit, onboard, coach, and develop supervisors and hourly associates.
• Establish clear performance expectations while providing regular feedback and recognition.
• Build an inclusive, accountable, and highly engaged team culture.
• Conduct performance reviews, talent assessments, and development planning discussions.
• Identify high-potential talent and support succession planning initiatives.
• Foster open communication and maintain strong associate relations throughout the department.
• Promote a culture where safety is the first priority in every operation.
• Ensure compliance with OSHA regulations, company standards, and facility safety procedures.
• Conduct safety observations, audits, and investigations as needed.
• Lead corrective and preventive action plans to reduce risk and improve workplace safety.
• Maintain housekeeping and operational standards that support a clean, organized, and safe work environment.
• Partner with transportation, inventory, customer service, maintenance, and distribution center leadership teams to achieve operational goals.
• Resolve operational issues impacting workflow, inventory accuracy, customer commitments, or associate productivity.
• Communicate department priorities, performance expectations, and operational updates to key stakeholders.
• Support the execution of strategic business initiatives within the distribution center.

Skills

Leadership

Warehouse operations

Data-driven

Communication

Problem-solving

Education

Bachelor's degree in Business/Supply Chain/Logistics

Tools

WMS

LMS

Microsoft Office

Job description

Job Posting: Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

About the Role

Ferguson is currently seeking the right individual to fill an immediate need for a Distribution Center Outbound Department Manager in our Fort Payne, AL Distribution Center. If you have familiarity and experience with management in warehousing, shipping & receiving, coupled with an interest in contributing directly to the bottom line of a multi-billion-dollar organization, this is the position for you! This leadership role is responsible for driving operational excellence through a people-first approach focused on safety, service, quality, productivity, and continuous improvement. The Department Manager will lead a team of supervisors and hourly associates while collaborating with cross-functional partners to ensure efficient warehouse operations that support Ferguson's commitment to exceptional customer service. The ideal candidate is a strong leader who enjoys developing talent, using data to improve performance, and creating an engaging, safe, and high-performing work environment. This position supervises a team of 15-20 hourly associates working a 2nd shift schedule beginning at 3 PM.

What You'll Do

Lead Warehouse Operations

• Manage daily operations within an assigned warehouse department, ensuring productivity, quality, service, and safety objectives are achieved
• Direct the efficient flow of inventory, materials, and customer orders throughout the distribution center
• Monitor operational performance and implement solutions to improve efficiency, accuracy, and throughput
• Ensure compliance with standard operating procedures, inventory controls, and company policies
• Support labor planning and staffing strategies to meet changing business demands
• Coordinate effectively with other departments and shifts to ensure seamless execution across the facility
• Drive operational readiness during peak periods, seasonal volume fluctuations, and special business initiatives

Develop and Lead High-Performing Teams

• In partnership with HR you will recruit, onboard, coach, and develop supervisors and hourly associates
• Establish clear performance expectations while providing regular feedback and recognition
• Build an inclusive, accountable, and highly engaged team culture
• Conduct performance reviews, talent assessments, and development planning discussions
• Identify high-potential talent and support succession planning initiatives
• Foster open communication and maintain strong associate relations throughout the department

Champion Safety and Compliance

• Promote a culture where safety is the first priority in every operation
• Ensure compliance with OSHA regulations, company standards, and facility safety procedures
• Conduct safety observations, audits, and investigations as needed
• Lead corrective and preventive action plans to reduce risk and improve workplace safety
• Maintain housekeeping and operational standards that support a clean, organized, and safe work environment

Build Cross-Functional Partnerships

• Partner with transportation, inventory, customer service, maintenance, and distribution center leadership teams to achieve operational goals
• Resolve operational issues impacting workflow, inventory accuracy, customer commitments, or associate productivity
• Communicate department priorities, performance expectations, and operational updates to key stakeholders
• Support the execution of strategic business initiatives within the distribution center

Qualifications

Required Qualifications

• 5+ years of experience in warehouse, distribution, logistics, manufacturing, or supply chain operations
• 3+ years of leadership experience managing warehouse associates, team leads, and/or supervisors
• Experience leading operations in a fast-paced, high-volume environment
• Demonstrated ability to drive performance through coaching, development, and accountability
• Working knowledge of Warehouse Management Systems (WMS) and Labor Management Systems (LMS)
• Strong understanding of warehouse operations, inventory management, and productivity measurement
• Knowledge of OSHA regulations and warehouse safety standards
• Strong analytical, problem-solving, and decision-making skills
• Excellent communication, leadership, and interpersonal skills
• Proficiency with Microsoft Office applications and operational reporting tools

Preferred Qualifications

• Bachelor's degree in Business, Supply Chain Management, Logistics, Operations Management, or a related field
• Experience leading multiple warehouse functions including receiving, inventory control, replenishment, order fulfillment, picking, and shipping operations
• Experience with Lean, Six Sigma, Kaizen, or other continuous improvement methodologies
• Multi-shift leadership experience within a large-scale distribution center environment
• Experience with labor planning, workforce management, and KPI-driven operations

At Ferguson, we care for each other.

We value our well-being just as much as we’re looking for, and we are committed to a broad approach towards benefits plans and programs that support the mental, physical and financial well being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

Pay Range

• Pay Range:
• $3,918.60
• $8,621.80
• Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.
• This role is Bonus or Incentive Plan eligible.
• Ferguson complies with all wage regulations.
• The starting wage may be higher in certain locations based on local or state wage requirements.
• The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information

Ferguson is a project success company providing expertise, solutions and products from infrastructure, plumbing and appliances to HVAC, fire, fabrication and more. As a leading value-added distributor of residential and commercial plumbing supplies and pipe, valves and fittings in the U.S., we exist to make our customers’ complex projects simple, successful and sustainable. The professionals we serve help transform the world we live in, and we are their trusted partners with the scale to provide peace of mind. Founded in 1953, Ferguson is part of Ferguson plc, which is listed on the New York Stock Exchange (NYSE: FERG) and London Stock Exchange (LSE: FERG). With approximately 36,000 associates across 1,700 locations, Ferguson plc serves customers in all 50 states, Canada, Puerto Rico, Mexico and the Caribbean.