Distillery Experience Lead & Brand Home Guardian

3340 Louisville Distilling Company; Louisville (KY); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Competitive Pay Package

Health & Wellbeing

Retirement/Pension Plan

Paid Time Off

Job summary

Bacardi seeks a proactive leader to guide the Brand Home team at Louisville Distilling Company, ensuring premium guest experiences and flawless daily execution. You will oversee tours and experiences, maintain standards, and coordinate with leadership to manage training, safety, and KPIs.

The role requires strong communication, readiness for flexible hours, and a hands-on approach in a fast-paced hospitality environment within a spirits brand context.

Qualifications

• Must be 21 years of age or older.
• Available to work a flexible schedule including weekends and evenings.
• Proficient with public speaking, diction, and English grammar.
• Solid verbal communication and interpersonal skills.
• High school degree; Associate or higher studies of marketing or hospitality a plus.
• Able to lift 50 pounds on a regular basis.
• Able to stand, walk, climb stairs, squat and bend as this position requires a combination of mobility throughout the shift.
• Able to stand for a long period of time.

Responsibilities

• Lead a team and manage a daily run-of-show and morning briefings.
• Maintain presentation, service, and hospitality standards in Brand Store and experiences.
• Learn and execute the team’s schedule via scheduling software.
• Complete daily paperwork and files for filing and review.
• Coordinate with Brand Home Tour Experience Supervisor on orders and training.
• Ensure safety and compliance with health standards and audits.
• Act as Keyholder to open/close Brand Home operations.
• Aim to hit KPIs and provide premium customer experience.

Skills

Interpersonal skills

Written communication

Verbal communication

Organizational skills

Self-motivated

Independent work

Analytical thinking

Stress management

Leadership

Public speaking

Education

High school degree

Associate or higher in marketing or hospitality (a plus)

Tools

Scheduling software

Job description

Bacardi seeks a proactive leader to guide the Brand Home team at Louisville Distilling Company, ensuring premium guest experiences and flawless daily execution. You will oversee tours and experiences, maintain standards, and coordinate with leadership to manage training, safety, and KPIs.

The role requires strong communication, readiness for flexible hours, and a hands-on approach in a fast-paced hospitality environment within a spirits brand context.