Display Solutions Applications Engineer - US & Canada

Planar Systems; South Dakota; On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical 75% paid

Dental & Vision

Life & Disability

401k Match

Paid holidays

PTO 15 days

EAP

FSA

Job summary

Planar Systems is seeking an Applications Engineer in the United States to lead pre‑sales technical discussions and support customers from initial concept to implementation. You will train customers, develop technical materials, and collaborate with Sales, Marketing, and Product Management to deliver optimal display solutions.

The role requires 2+ years in a technical sales capacity, A/V knowledge, strong interpersonal skills, and the ability to travel, including occasional trips to Canada.

Qualifications

• 2+ years in a technical sales role, preferably in a B2B technology company
• A/V product knowledge
• Excellent interpersonal and communication skills
• Strong negotiation and selling ability
• Ability to analyze problems and collaborate with teams
• Willingness to travel to Canada regularly
• Able to use computer hardware/software
• Valid driver''s license and vehicle availability
• Higher education or vocational training in a technical field

Responsibilities

• Conduct product trainings and presentations, and provide technical qualification of sales opportunities for Sales.
• Provide pre and post-sale integration and application development support to new and existing customer base.
• Partner with Customer Service as necessary to resolve post-sale technical issues.
• Partner with Sales to initiate technical discussions with current and prospective customers.
• Make presentations and perform product demonstrations for the customer’s decision-makers and influencers. Assist the Sales team on sales calls.
• Advocate customer needs to the Product Management team.
• Create technical documents and drawings in support of sales process.
• Assist Sales with proposal creation and technical order review.
• Provide on-site support to Planar partners and customers to perform training and installation as required.
• Prepare and coordinate hardware and software applications for use in both short- and long-term customer demonstrations.
• Have a valid driver’s license and automobile insurance coverage
• Provide technical feedback on enhancements and changes to existing and development products.
• Advise management on issues arising from product development problems identified through communications with the customer.
• Support marketing activities including trade shows, technical articles, as required.
• Support engineering activities including, but not limited to, product roll-outs and technical publication review in support of business objectives.
• Assist Sales team to support Planar customers in the effort of customer support, product sustaining engineering and RMA process.
• Some higher education or vocational training, preferably in a technical field
• 2+ years in a technical sales role, preferably in a B2B technology company
• A/V product knowledge
• Excellent interpersonal skills
• Strong negotiation and selling ability
• Mental ability to conduct on-going interpersonal interactions, analyze and solve problems essential.
• Ability to actively participate in team development and team-oriented processes.
• Physical ability to use computer hardware/software required.
• Valid driver’s license and vehicle availability
• Valid US passport and ability to travel to Canada regularly

Skills

Technical sales

A/V knowledge

Interpersonal skills

Negotiation

Problem solving

Team collaboration

Tech aptitude

Driver's license

US passport

Customer training

Job description

Planar Systems is seeking an Applications Engineer in the United States to lead pre‑sales technical discussions and support customers from initial concept to implementation. You will train customers, develop technical materials, and collaborate with Sales, Marketing, and Product Management to deliver optimal display solutions.

The role requires 2+ years in a technical sales capacity, A/V knowledge, strong interpersonal skills, and the ability to travel, including occasional trips to Canada.