Dispensary Shift Supervisor – Inventory & Service Lead

Jushi; Ardmore (PA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical & Dental

Vision & Life

Disability coverage

401(k) plan

Paid time off

Job summary

Jushi Holdings Inc. in Ardmore, PA seeks a Shift Supervisor to partner with the Dispensary Manager and lead the team in daily operations. You will receive deliveries, input inventory data, restock on the floor, and ensure FIFO product flow while mentoring teammates with a positive attitude.

The role requires 2+ years in dispensary/retail or customer service, strong knowledge of products, and solid cash handling skills. Compliance, safety, and customer satisfaction are emphasized across shifts.

Qualifications

• Requires high school diploma or GED.
• Associate or Bachelor's degree preferred.
• Experience in biology, medicine, horticulture, agriculture, business, management, or hospitality.
• Minimum of 2 years combined dispensary, call center, retail, sales, hospitality, or customer service experience.
• Excellent computer and technical skills, including POS systems and credit card processing terminals.
• High-level critical thinking, attention to detail, mathematical, language, and reasoning skills.
• Must be comfortable adding, subtracting, multiplying and dividing fractions and decimals, and high-volume cash handling.

Responsibilities

• Follow and uphold established policies for sales and customer service to ensure customer satisfaction.
• Maintain in-depth knowledge of products and strains in the store, as well as industry-wide product knowledge and strive to train and share that knowledge with other members of the team.
• Responsible for monitoring and maintaining inventory levels, ensuring an assortment of product, and communicating inventory action items with the Store Manager.
• Assist Patient Care Specialists in the consultation of patients to ensure that the employee is empowered and informed on the right product choices by being knowledgeable about how different methods of cannabis consumption affect our patients differently.
• Receive new deliveries in Inventory Room and ensure all manifests are accurate and compliant to map deliveries in MJ Freeway. Report any delivery discrepencies immediately to G/P & Inventory Manager to rectify.
• Complete and appropriately delegate (if applicable) tasks assigned during a scheduled shift:
• Correct cash handling and discount application
• Verification of proper paperwork, documentation, and ID for patients
• Security measures and safety compliance
• Maintenance of an organized and clean store
• Support of open communication with the management team and other coworkers
• Reporting of team member issues or patient situations
• End of day daily update e-mails
• Opening and closing duties
• Work with the Management team to ensure retail store operations run smoothly, accurately, and in compliance with the applicable rules and regulations, including:
• Lead in the onboarding and training of new Patient Care Specialists in partnership with the Store Manager
• Able to complete all MOD cash and inventory functions for closing procedures
• Follow all Safety & Security procedures for opening and closing

Skills

Customer service

Inventory management

Cash handling

Team leadership

Product knowledge

POS systems

Education

High School diploma or GED

Associate or Bachelor's degree preferred

Tools

MJ Freeway

Job description

Jushi Holdings Inc. in Ardmore, PA seeks a Shift Supervisor to partner with the Dispensary Manager and lead the team in daily operations. You will receive deliveries, input inventory data, restock on the floor, and ensure FIFO product flow while mentoring teammates with a positive attitude.

The role requires 2+ years in dispensary/retail or customer service, strong knowledge of products, and solid cash handling skills. Compliance, safety, and customer satisfaction are emphasized across shifts.