Dispensary Manager

Texas Original; Midland (TX); Hybrid; USD 50,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with company matching

Paid Vacation

Paid Sick Leave

Paid Holidays

Bereavement leave

Pre-Tax Flexible Spending Accounts

Basic Term Life Insurance and AD&D

Travel Reimbursement

Gym Reimbursement up to $50/month

& More

Job summary

Texas Original Compassionate Cultivation in Midland, TX is seeking a Dispensary Manager to oversee daily operations of a hybrid dispensary location serving retail pickup and delivery.

This role starts as a single-operator site and requires you to fulfill orders, manage retail and delivery, while maintaining strict compliance with state medical cannabis regulations and company policies.

Qualifications

• Must learn new technologies quickly and effectively.
• Adept driver and always follow traffic rules.
• Professional appearance, punctuality and a positive attitude.
• Process-driven with strong communication and customer-service focus.
• Ability to ensure fulfillment aligns with HIPAA, and cannabis regulations.

Responsibilities

• Supervise overall operations of order fulfillment and ensure compliance.
• Oversee retail dispensary operations during open hours and assist patients.
• Process retail transactions through the POS system and maintain cash handling.
• Manage order staging and pickup flow to ensure accuracy and timeliness.
• Deliver time-sensitive orders and ensure secure transport and documentation.

Skills

Adaptable learner

Driver

Professionalism

Communication skills

Organizational skills

Attention to detail

Process-driven

Customer service

HIPAA compliance

Tools

POS system

Job description

At Texas Original Compassionate Cultivation, our mission is to create the highest quality medicine that changes people’s lives. We stand beside all who believe in safe, legal and effective access to this powerful medicine. As fellow Texans, we see this as our responsibility to take care of our neighbors. Our vision is to transform Texas through the power and the truth of medical cannabis. We work alongside physicians and their patients with current qualifying conditions to supply prescription cannabis that can change lives.

TheDispensaryManager(Hybrid)is trustworthy,detailorientated,organizedand responsible. The roleoverseestheday-to-dayoperations of a TXOG dispensary location that functions both as aretail pickup site and a delivery hub.The role is designed as a single operator site to start. Requiring the ability tofulfill orders,manage retail operations, and perform deliveries whilemaintainingcompliance with all state medical cannabis regulations.Retail operations will occur two days per week. With delivery operations occurring approximately three days per week pending patient demand andscheduling.

Fulfillment Functions:

• Superviseoverall operations of the order fulfillment process
• Ensure compliance with state laws and company policies
• Manage inventory levels and coordinate restocking to meet patient demand
• Address and resolve operational issues, such as inventory discrepancies or patient complaints
• Maintain effective communication among team members to ensure seamless operations

Retail Functions:

• Oversee retail dispensary operations during open hours, ensuring the store is organized, compliant and patient ready
• Assistpatients during order pickup, including verifying ID, confirmingprescriptionsandprovidingproduct guidance
• Process retail transactions accurately through thepoint-of-salesystem and maintain proper cash handling procedures
• Manage order staging and pickup flow to ensure orders are organized, verified, and dispensed accurately
• Maintain a clean, professional retail environment while resolving patient questions or concerns in a timely manner

Delivery Functions:

• Deliver time sensitive orders to patients and retail locations whilemaintainaccuracy and professionalism
• Load and unloadorders at the beginning and end of each shift, ensuring secure transport and handling
• Conduct pre-trip vehicle inspections and ensure all deliveriescomply withcompany safety and transportation standards
• Verify and collect all required delivery documentations, including patient signatures
• Communicate with support teams to resolve delivery issues in real time while following all company and TCUP regulations

What you’ll need to succeed:

• Must be able to welcome and learnnew technologiesquickly and effectively
• Must be an adept driver and always abide by all traffic rules
• Professional appearance,punctualityand a positive attitude
• Professionalism, patience, and a process-driven approach
• Exceptional communication and customer relation skills
• Ability to ensure all fulfillment activities align with HIPAA, local, and state cannabis regulations
• High standardsfor order accuracy, compliance documentation, and inventory audits
• Strong organizational skills to manage inventory, track orders, and ensureaccuratefulfillment
• Ability to troubleshoot supply chain or inventory issues
• Comfortable navigating high-stress situations like regulatory inspections, shipment delays, or system errors
• Ability to lift50 lbs., and perform various physical movements, including reaching, bending, stooping, squatting, crawling, climbing, and fine motor actions as needed

$50,000 - $60,000 a year

Benefits Package:

• Medical, Dental, Vision
• Telehealth – Medical
• Telehealth – Mental Health Counseling
• 401(k) with company matching
• Paid Vacation
• Paid Sick Leave
• Paid Holidays
• Bereavement leave
• Pre-Tax Flexible Spending Accounts
• Basic Term Life Insurance and AD&D
• Travel Reimbursement (if applicable)
• Gym Reimbursement up to $50/month
• & More

Texas Original Compassionate Cultivation is proud to be an Equal Opportunity Employer.