Dispensary General Manager: Lead, Grow & Inspire

Good Day Farm; Springfield (MO); On-site; USD 70,000 - 110,000; Full time

Job summary

Good Day Farm is seeking a General Manager to lead a Springfield dispensary with responsibility for sales performance, people leadership, and regulatory compliance. You will recruit, train, and develop staff, manage payroll and scheduling, and drive customer experience across channels.

The role requires strong communication, cash and inventory control capabilities, and the ability to partner with regional teams to achieve growth while maintaining compliance in a dynamic cannabis environment.

Qualifications

• 2-5 years in a leadership position in retail, hospitality, service, or cannabis related industries.
• 2-5 years of experience in Customer Service related work.
• Cannabis industry experience preferred.
• Must be able to clear a background check.
• Must have flexibility in working hours.
• Bachelor’s Degree or can substitute experience for degree.
• Strong written and verbal communication skills.
• Demonstrated capability in people management and culture building.
• Positive attitude and flexibility.
• Critical thinking and logic skills.
• Experience in cash and inventory management.
• Microsoft Suite experience.
• Dutchie POS experience preferred.
• METRC Seed-to-Sales experience preferred.

Responsibilities

• Lead staff training and development; manage hiring, payroll, and staff schedules.
• Drive daily store operations and adherence to company policies and culture.
• Oversee revenue performance, KPIs, promotions, and customer service.
• Ensure inventory accuracy, loss prevention, and compliance with regulations.
• Maintain cash handling, banking, and daily financial reporting.
• Collaborate with HR, Ops, IT, and Facilities to support store goals.

Skills

Leadership

Customer service

Cash handling

Inventory management

Communication

Microsoft Office

Dutchie POS

METRC seed-to-sales

Education

Bachelor’s degree

Tools

Dutchie POS

METRC

Job description

Good Day Farm is seeking a General Manager to lead a Springfield dispensary with responsibility for sales performance, people leadership, and regulatory compliance. You will recruit, train, and develop staff, manage payroll and scheduling, and drive customer experience across channels.

The role requires strong communication, cash and inventory control capabilities, and the ability to partner with regional teams to achieve growth while maintaining compliance in a dynamic cannabis environment.