Dispensary Associate — Flexible Hours & Employee Discount

Renew Cannabis Co.; Scranton (Lackawanna County); On-site; USD 15,000 - 21,000; Part time

Benefits offered by this job

flexible schedules

employee discount

swag

Job summary

Ascend Wellness Holdings, Inc. ("AWH") in Scranton is hiring a Part-Time Dispensary Associate to guide customers through the cannabis purchasing experience and provide accurate product descriptions in a fast-paced store.

The role requires flexibility to work 15–29 hours weekly, including weekdays and weekends, and emphasizes exceptional customer service and compliance with all regulations. Retail and cannabis experience are a plus.

Qualifications

• Must be at least 21 years of age.
• High school diploma or GED.
• Retail experience preferred; cannabis retail experience a plus.
• Exceptional customer service skills.
• Knowledge of basic computer skills.
• Cannabis POS software a plus.
• Positive attitude, team player and strong work ethic.
• Must be compliant with regulatory requirements for cannabis industry.
• Excellent organization and time management.
• Clear and effective communication.

Responsibilities

• Deliver best-in-class customer experience while maintaining operational integrity and compliance throughout the store
• Guide customers through sales transactions while offering advice and knowledge as needed or requested
• Ensure the sales floor is stocked, displays and menus are up-to-date and accurate, and the store is well maintained
• Fulfill and pack customer orders and move completed orders from fulfillment areas to the sales floor for pick up
• Promote a work environment that is positive, customer-service oriented, and compliant with established policies and procedure
• Continuously develop product knowledge to offer customers the most up-to-date information and advice
• Respond to customer inquiries in store, online, and over the phone
• Accurately use and maintain the point of sale (POS) system in person and over the phone
• Accurate cash handling, customer cart management, and ringing of customer transactions
• Accurate and timely data entry of customer
• Strive to achieve team and individual performance goals
• Verify proper paperwork, documentation, and required identification for customers
• Execute inventory, visual merchandising, marketing, customer service, or other in-store operations as directed by Store Leadership
• Report any observed inconsistencies or hazards to Store Leadership
• Maintain a clean, organized, safe and inviting store environment
• Complete store opening and closing checklists

Skills

Exceptional customer service skills

Retail experience

POS software

Team player

Communication

Time management

Computer skills

Education

High school diploma or GED

Tools

POS software

Job description

Ascend Wellness Holdings, Inc. ("AWH") in Scranton is hiring a Part-Time Dispensary Associate to guide customers through the cannabis purchasing experience and provide accurate product descriptions in a fast-paced store.

The role requires flexibility to work 15–29 hours weekly, including weekdays and weekends, and emphasizes exceptional customer service and compliance with all regulations. Retail and cannabis experience are a plus.