Dispensary Associate: Flexible Hours & Benefits

Savvyherb; Northern (KY); Hybrid; USD 18,000 - 23,000; Full time

Job summary

Trulieve is hiring a Dispensary Associate who guides customers through their cannabis journey and provides excellent service. The role requires speaking with customers about products, dosages, and effects while ensuring compliance with state regulations and delivering an exceptional experience.

The position is full-time in Retail, reports to the General Manager, with pay at $15.00 per hour plus tips. Remote work is not available, and a valid driver's license may be required for delivery-related

Qualifications

• High-school diploma or equivalent and experience in the field or in a similar field.
• Must be a minimum of 21 years of age (18 in CT, PA and WV).
• Prior experience, preferably in retail and/or customer service area is a plus.
• Must have prior cash handling experience.
• Ability to work independently in a dynamic, fast-paced environment.
• Must possess excellent people skills and be able to communicate effectively with others in both verbal and written form.
• Must be able to work effectively without supervision and in a team environment.
• Strong interpersonal skills, business sense, and professionalism to communicate with all levels of management and staff; ability to uphold a strict level of confidentiality and discretion.
• Able to communicate in conversational English to work effectively with customers and team members, operate electronic equipment, comprehend safety procedures, and utilize telecommunication devices.
• Must possess the mental and physical capacities necessary to perform the job duties.
• Must possess a valid driver's license and a clean driving record to fulfill the Delivery Driver role.
• Must be able to pass a comprehensive background record check.

Responsibilities

• Provide exceptional customer service to customers, guests, and coworkers.
• Provide empathy and compassion to patients.
• Provide the TruExperience through elevated patient service standards, behaviors, and product knowledge.
• Assist Managers and Shift Supervisors with returns in accordance with company policy.
• Prepare and process patient orders in a timely and efficient manner.
• Follow Trulieve Policies and Procedures.
• Work directly with the leader on duty to enhance the customer experience.
• Assist customers with any product or device issues.
• Work with leadership and management to find solutions to customer issues.
• Document customer issues and concerns on the customer's profile.
• Maintain a clean and well-stocked workstation throughout the shift.

Skills

High school diploma

Age 21+

Retail experience

Cash handling

People skills

Independent worker

Team player

English speaking

Job description

Trulieve is hiring a Dispensary Associate who guides customers through their cannabis journey and provides excellent service. The role requires speaking with customers about products, dosages, and effects while ensuring compliance with state regulations and delivering an exceptional experience.

The position is full-time in Retail, reports to the General Manager, with pay at $15.00 per hour plus tips. Remote work is not available, and a valid driver's license may be required for delivery-related