Dispatcher with Xcelerator Experience On-Site

Apmc Moving & Delivery LLC; East Point (GA); On-site; USD 25,000 - 36,000; Part time

Benefits offered by this job

401(k)

Competitive salary

Dental insurance

Paid time off

Job summary

Apmc Moving & Delivery LLC is seeking a Dispatcher/CSR to join our courier operations team near the Atlanta Airport. The role focuses on receiving and prioritizing orders, dispatching drivers, and coordinating schedules to meet tight delivery deadlines.

Based at our office near Atlanta Airport, you will play a vital role in a tenured team. The position offers stability, a competitive compensation package, and a path to full-time hours for the right candidate.

Qualifications

• Experience dispatching courier drivers with hands-on use of Xcelerator software.
• Strong organizational and multitasking abilities in a fast-paced setting.
• Ability to pass background checks and maintain a clean MVR.

Responsibilities

• Receive, prioritize, and process time-sensitive orders for courier deliveries.
• Dispatch and coordinate driver schedules to ensure prompt service.
• Monitor routes and driver statuses in real time to optimize operations.
• Communicate essential information to drivers, including order specifics and delivery instructions.
• Maintain detailed records of calls and dispatch activities in the system.
• Provide responsive customer support and resolve issues promptly.

Skills

Dispatching courier drivers

Strong multitasking

Customer service mindset

Tools

Xcelerator software

Job description

Benefits:

• 401(k)
• Competitive salary
• Dental insurance
• Paid time off

JOIN TO THE MOST AMAZING TEAM NEAR THE AIRPORT!

About us

Since the 1980s, we have been a trusted transportation and distribution provider in the Southeast, driven by our commitment to customized solutions and outstanding service. Join us and advance your career with a company dedicated to innovation, reliability, and operational excellence.

We are looking for a highly skilled and detail-driven Dispatcher/Customer Service Representative (CSR) to join our critical courier operations team. This role demands expertise in dispatcher responsibilities and proficiency with Xcelerator software — experience with both is mandatory.

Based at our office near Atlanta Airport, you will be an essential part of a well-established, tenured team in a dynamic environment poised for significant growth. This unique opportunity offers professional stability with competitive compensation and a full benefits package.

What You'll Do

• Accurately receive, prioritize, and process time-sensitive orders for courier deliveries.
• Dispatch and coordinate driver schedules effectively, ensuring prompt, seamless service.
• Monitor routes and driver statuses in real time to optimize operations and meet delivery deadlines.
• Communicate essential information such as order specifics, traffic updates, and delivery instructions to drivers.
• Maintain detailed records of calls, dispatch activities, and logistical data within the system.
• Provide responsive, professional customer support by promptly addressing inquiries and resolving issues.

What We're Looking For

• Required: Proven experience dispatching courier drivers with hands-on use of Xcelerator software.
• Strong organizational skills with the ability to multitask and prioritize in a fast-paced setting.
• Excellent problem-solving abilities and sound decision-making under pressure.
• In-depth knowledge of the Atlanta metro area and Southeast region logistics.
• Ability to pass background check, drug screening, and maintain a clean motor vehicle record (MVR).

Benefits

• Competitive pay with potential to transition from part-time to full-time.
• Comprehensive benefits including 401(k) matching, medical, dental, vision, and paid time off.
• Adaptable scheduling to fit your lifestyle.
• Be part of a collaborative, tenured team with decades of logistics expertise.
• Work onsite in a professional, growth-oriented environment near Atlanta Airport.